Thunderbolt Dual HDMI 2.0 Adapter
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Manual (2)
IDDownload TitleDownload LinkPost Date
960 Thunderbolt 3 to Dual HDMI 2.0 Adapter QSG [English]
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May-08-19
965 Sonnet Thunderbolt 3 to Dual HDMI 2.0 Adapter QSG (English)
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May-08-19
 
FAQ (10)
IDArticle TitlePost Date
978 Sonnet's macOS-compatible external graphics supports up to 5 displays. How can I tile them into one large display?Jan-06-21
990 I connected to my HDMI TV and the screen is black.Jan-15-18
When attached to older TVs that do not support Extended Display Identification Data (EDID) version 2.0, the TV does not provide needed resolution data to the Adapter. EDID 2.0 was introduced in September 2006, so a TV older than 10 years or so will not be compatible.
 
1001 My display is not being detected on macOS.Jun-21-21
1004 How to Solve the DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel MonitorsJun-21-21
See this Dell support article.
 
1023 My Thunderbolt 3 to Dual DisplayPort Adapter is not working with two monitors.Aug-01-18
1024 My computer supports two 4k displays, but only one of my MST 4k displays works at a time.Aug-02-18
1036 Does the Thunderbolt 3 to Dual HDMI 2.0 Adapter support active cables?Nov-24-18
1037 Can I use the Thunderbolt 3 to Dual HDMI 2.0 Adapter with an HDMI Switch?Nov-24-18
1098 My Dual DisplayPort or Dual HDMI Adapter stopped working after the macOS 10.15.6 update.Mar-30-20
1256 My display is not being detected on macOS.Jan-06-25