Operating System Requirements: macOS 10.10+ Description: The ATTO Config Tool offers remote management features that allow you to set up, optimize and manage both locally and remotely connected ATTO storage controllers. Refer to the product manual for details. Download the tool to your Mac and double click the file to launch the installer.
2. Input all the neccessary drive information and continue until you are issued an RMA or return#.
3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.
4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA.
