| ID | | Article Title | Post Date |
|
101 | 
| Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays. | Oct-22-10 |
| Sonnet engineering has fixed this issue with some Fusion storage systems. This issue was addressed and fixed as follows:
APRIL, 2008: in Fusion D400Q and Fusion D500P systems with serial numbers beginning with J.
MAY 20, 2008: In Fusion D800RAID with serial numbers beginning with G.
All versions of Fusion R400Q and R800RAID are compatible with Seagate ES.2 Drives.
Note: Seagate ES.2 drives have lower performance than Sonnet recommended drives. |
| |
|
120 | 
| How do I set up a RAID 0 striped array under Windows XP Professional or Vista? | Mar-23-10 |
|
121 |
| Can I set up a RAID 1 mirrored array under Windows XP or Vista? | Mar-23-10 |
| No. RAID 1 mirroring is only supported under Windows Server, not Windows XP or Vista. |
| |
|
138 |
| Unable to format hard drives after moving a Fusion storage system from a Mac to Windows computer. | Mar-23-10 |
|
387 |
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
|
453 |
| Only the first drive of my Fusion D400Q, D500P, R400P, or R400Q is recognized when I connect via SATA. Why? | Mar-24-10 |
|
459 |
| The performance of my drive array is significantly less than I expect. | Jun-14-11 |
| Another manufacturer's previously-installed SATA driver may be accessing a Sonnet SATA card in error causing a drive access slowdown. For example, we have seen Fusion D400QR5 performance drop from 200MB/s to under 50MB/s in such circumstances. The solution is to remove the other manufacturer's SATA driver. |
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|
822 |
| What hard drives does Sonnet recommend for 4-drive desktop systems? | Nov-05-15 |
|
872 |
| I upgraded the hard drives in my D500P to larger drives and only one drive is showing up. | Nov-29-15 |
| The D500P had enough power for the drives shipping at the time it was sold. Newer, bigger drives take more power to start up and may not all show up at startup.
You may solve the problem by switching to a Sonnet E4P SATA II controller. The Sonnet driver for the E4P implemented staggered startup, which supports any size drive in the D500P. Because the D500P also has a SATA II interface, there is no loss in performance using the E4P SATA II card. The newer Sonnet SATA III controller cards use drivers included in OS X and Windows that do not implement staggered startup.
As a temporary measure, you can power up the D500P and plug in the drives in succession, effecting a staggered startup.
You may also install a larger power supply. Contact Sonnet support for more information. |
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|
955 |
| Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger? | May-31-18 |
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