| ID | | Article Title | Post Date |
|
808 | 
| What 10GBase-T switches and PCIe cards has Sonnet tested for interoperability? | Dec-22-19 |
|
809 |
| What reasonably-priced 10GBASE-T switches can Sonnet recommend? | Dec-22-19 |
|
814 |
| I'm getting low throughput on macOS. How can I fix this? | May-26-22 |
|
993 |
| My system crashes, freezes, or fails to connect when I talk to a storage device on the network | May-13-22 |
|
1015 | 
| Can I connect a Solo10G Thunderbolt 3 Edition Adapter to a Thunderbolt 2 Mac? | May-13-22 |
| Thunderbolt 2 does not have enough power to directly connect a Thunderbolt 3 bus-powered device like the Solo10G Thunderbolt 3 adapter. However, you can connect the Solo10G if you have an intermediate Thunderbolt 3 device in the chain that is wall-powered, for example the Sonnet Echo 11 Dock.
Thunderbolt 2 Mac----Apple TB 3 (USB-C) to TB 2 Adapter----Wall-powered Thunderbolt 3 Device----Solo10G Thunderbolt 3 Edition
Note that the Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter is reversible and will support a Thunderbolt 2 Mac and a Thunderbolt 3 device (as well as a Thunderbolt 3 Mac and a Thunderbolt 2 device). |
| |
|
1018 |
| I'm getting poor performance with my Solo10G through a Netgear XS716 10G switch. | May-30-20 |
|
1041 |
| Upon connecting the Solo10G, I see an error message "Accessory Needs More Power" | May-13-22 |
| Your computer does not have 15W available that the Solo10G requires, but instead only 7.5W.
When plugging external devices into a MacBook Pro, the 15-inch and 13-inch models with four Thunderbolt 3 ports will provide 15W only to the first two devices and then 7.5W to the second two devices in the order that they are plugged in, irrespective of port and device type. The 13-inch model with only two Thunderbolt 3 ports will provide 15W to the first device and 7.5W to the second. Try disconnecting all the devices and plug in the Solo10G Thunderbolt 3 Adapter first.
Some PCs do not supply 15W to all of the Thunderbolt 3 ports. Check you computer specifications for details. Make sure the Solo10G is the first device plugged into the computer. |
| |
|
1044 |
| My 10G/25G adapter performance drops significantly on a laptop when battery level is low. | Mar-20-23 |
|
1081 |
| I see the Solo10G in macOS, but it is not making a reliable network connection. | May-13-22 |
|
1123 |
| I upgraded macOS Big Sur to version 11.1, and my Solo10G stopped working. | May-13-22 |
|
1157 |
| On my older TB3 Mac, my 10GbE sometimes becomes non-responsive. | May-13-22 |
|
1188 |
| My Solo10G fails to enumerate. | Jun-02-22 |
|
1194 |
| My Solo10G crashes on my HP Zbook. | Aug-13-22 |
| You may have HPVelocity installed on your machine. There is an issue with the LiveQoS filter driver that causes the crash. You can either:
- uninstall HPVelocity using the settings->Apps & features menu
- disable “ Large Send Offload” in the device manager->network adapters->Solo 10G driver “ advanced” tab. |
| |
|
1214 |
| My Solo10G isn't working with my Lenovo Thinkpad P15 | Mar-23-23 |
| |
