| ID | | Article Title | Post Date |
|
808 | 
| What 10GBase-T switches and PCIe cards has Sonnet tested for interoperability? | Dec-22-19 |
|
809 |
| What reasonably-priced 10GBASE-T switches can Sonnet recommend? | Dec-22-19 |
|
814 |
| I'm getting low throughput on macOS. How can I fix this? | May-26-22 |
|
993 | 
| My system crashes, freezes, or fails to connect when I talk to a storage device on the network | May-13-22 |
| Go to System Preferences...Network.
Select the 10GbE port and click "Advanced..."
Select the Hardware tab.
If Jumbo packets are on, turn them off, click OK and click Apply.
If that fixes the problem, then stay at Standard (1500), or check the Jumbo packet setting of every switch and device in the path.
If that doesn't fix the problem, check Flow Control.
If Flow Control is off, turn it on; or if it is on, turn it off. Not all devices support flow control, or the absence of flow control. |
| |
|
1015 |
| Can I connect a Solo10G Thunderbolt 3 Edition Adapter to a Thunderbolt 2 Mac? | May-13-22 |
| Thunderbolt 2 does not have enough power to directly connect a Thunderbolt 3 bus-powered device like the Solo10G Thunderbolt 3 adapter. However, you can connect the Solo10G if you have an intermediate Thunderbolt 3 device in the chain that is wall-powered, for example the Sonnet Echo 11 Dock.
Thunderbolt 2 Mac----Apple TB 3 (USB-C) to TB 2 Adapter----Wall-powered Thunderbolt 3 Device----Solo10G Thunderbolt 3 Edition
Note that the Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter is reversible and will support a Thunderbolt 2 Mac and a Thunderbolt 3 device (as well as a Thunderbolt 3 Mac and a Thunderbolt 2 device). |
| |
|
1018 |
| I'm getting poor performance with my Solo10G through a Netgear XS716 10G switch. | May-30-20 |
| We did a test installation with a QNAP TS-1685, and two Sonnet Solo10G's on Thunderbolt 3 iMacs and a brand new Netgear XS716 10G switch. We were only getting about 160 MB/sec read, even thought we were using macOS 10.13.6 (which disables SMB Signing), and we enabled Jumbo Frames in the Macs, the Netgear and the QNAP. We plugged the Sonnet directly into the QNAP, and instantly got 1000 MB/sec. We did a "factory default" reset on the Netgear XS716T, and the "problem" was solved. |
| |
|
1041 |
| Upon connecting the Solo10G, I see an error message "Accessory Needs More Power" | May-13-22 |
|
1044 |
| My 10G/25G adapter performance drops significantly on a laptop when battery level is low. | Mar-20-23 |
|
1081 |
| I see the Solo10G in macOS, but it is not making a reliable network connection. | May-13-22 |
|
1123 |
| I upgraded macOS Big Sur to version 11.1, and my Solo10G stopped working. | May-13-22 |
|
1157 |
| On my older TB3 Mac, my 10GbE sometimes becomes non-responsive. | May-13-22 |
|
1188 |
| My Solo10G fails to enumerate. | Jun-02-22 |
|
1194 |
| My Solo10G crashes on my HP Zbook. | Aug-13-22 |
|
1214 |
| My Solo10G isn't working with my Lenovo Thinkpad P15 | Mar-23-23 |
| On the Lenovo Thinkpad P15 (and possibly other Thinkpads), you must set 'DMA Kernel Protection' in the BIOS/UEFI to 'Disable' to allow the Solo10G to function in Windows. |
| |
| |
