| ID | | Article Title | Post Date |
|
814 | 
| I'm getting low throughput on macOS. How can I fix this? | May-26-22 |
|
993 |
| My system crashes, freezes, or fails to connect when I talk to a storage device on the network | May-13-22 |
|
1015 | 
| Can I connect a Solo10G Thunderbolt 3 Edition Adapter to a Thunderbolt 2 Mac? | May-13-22 |
| Thunderbolt 2 does not have enough power to directly connect a Thunderbolt 3 bus-powered device like the Solo10G Thunderbolt 3 adapter. However, you can connect the Solo10G if you have an intermediate Thunderbolt 3 device in the chain that is wall-powered, for example the Sonnet Echo 11 Dock.
Thunderbolt 2 Mac----Apple TB 3 (USB-C) to TB 2 Adapter----Wall-powered Thunderbolt 3 Device----Solo10G Thunderbolt 3 Edition
Note that the Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter is reversible and will support a Thunderbolt 2 Mac and a Thunderbolt 3 device (as well as a Thunderbolt 3 Mac and a Thunderbolt 2 device). |
| |
|
1041 |
| Upon connecting the Solo10G, I see an error message "Accessory Needs More Power" | May-13-22 |
|
1044 |
| My 10G/25G adapter performance drops significantly on a laptop when battery level is low. | Mar-20-23 |
|
1081 |
| I see the Solo10G in macOS, but it is not making a reliable network connection. | May-13-22 |
|
1123 |
| I upgraded macOS Big Sur to version 11.1, and my Solo10G stopped working. | May-13-22 |
| This update corrupts the network settings. To recover, you need to delete the network plists and recreate your network settings.
Launch Terminal and type the following:
sudo rm /Library/Preferences/SystemConfiguration/NetworkPreferences.plist
sudo rm /Library/Preferences/SystemConfiguration/preferences.plist
Restart and recreate your network settings.
If that doesn't work, contact support@sonnettech.com. Be sure to save and send a System Report. |
| |
|
1157 |
| On my older TB3 Mac, my 10GbE sometimes becomes non-responsive. | May-13-22 |
| If you are using a MacBook Pro (2016), iMac Pro (2017), iMac (2017) or iMac (2019), and you are connecting another Thunderbolt device to an adjacent TB3 port; and your 10GbE becomes non-responsive (but may still appears as available), then connecting your Solo10G or Twin10G to the Thunderbolt port on the right may resolve the issue. |
| |
|
1188 |
| My Solo10G fails to enumerate. | Jun-02-22 |
|
1194 |
| My Solo10G crashes on my HP Zbook. | Aug-13-22 |
|
1214 |
| My Solo10G isn't working with my Lenovo Thinkpad P15 | Mar-23-23 |
| |
