Echo 15+
Please click the arrow next to the category to expand or collapse:
Driver (6)
Firmware (0)
Manual (2)
FAQ (6)
IDArticle TitlePost Date
909 What is the impedance of the audio ports?Jan-15-18
916 The Left and Right Audio Channels on the Echo 15+ Dock are reversed. How do I fix this?Jul-26-17
955 Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger?May-31-18
Some newer drives use a hole pattern different from the traditional drive hole pattern for the bottom mounting points. The location of the bottom holes close to the connector did not change; however, the bottom holes near the middle have been removed and replaced with bottom holes close to the front of the drive.

The drives with the new bottom hole pattern include:
Seagate Iron Wolf drives (also missing the middle hole from the side mount hole troika)
Hitachi drives 8TB and larger
WD drives 8TB and larger

Incompatible mount holes
Echo 15+ Dock (side mount, but needs middle hole, so incompatible with only Seagate Iron Wolf)
Fusion F3 (bottom mount)
Fusion D400Q/R400P/D500P (bottom mount)
Fusion D800/R800 (bottom mount)

Compatible mount holes
Fusion R400S RAID (side mount)
Fusion R400 RAID USB 3 (side mount)
Fusion DX800/RX1600 (side mount) If using Iron Wolf line, must use Iron Wolf Pro with rotational vibration sensors
 
958 Does it make a difference which SATA connector is used for the optical drive?Oct-18-17
986 Which optical drives can I install in the Echo 15?Dec-29-17
1030 My Echo Dock 15+ Pro (with Blu-ray Burner) is having problems burning DVD+R DL discs with Toast 17 Pro on macOSOct-24-18
The Echo 15+ Pro with Matshita BD-MLT UJ260AF burner burns all disc types properly EXCEPT DVD+R DL 8.5Gb Verbatim and Memorex discs. Toast 17 Pro (as of build 5470) consistently hangs at the Writing Lead-in burning stage for DVD+R DL 8.5Gb. The burner works fine when connected to the computer via USB 3, but there is some kind of latency issue when the burner is connected via Thunderbolt. Sonnet does not have a solution at this time.