RX 5500 XT/5700 Pucks
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Driver (0)
Firmware (0)
Manual (2)
IDDownload TitleDownload LinkPost Date
1124 RX 5500XT/5700 Puck Quick Start Guide [6 Languages]
Download Now
Feb-05-21
1133 230W Power Supply Certificate of Conformity
Download Now
Jan-08-21
 
FAQ (21)
IDArticle TitlePost Date
913 Does an eGPU accelerate Adobe After Effects?Jun-21-21
929 Can I use a Sonnet eGPU with Boot Camp?Jun-21-21
932 How can I use the Sonnet eGPUs to accelerate games on the MacBook Pro or iMac internal video?Jun-21-21
978 Sonnet's macOS-compatible external graphics supports up to 5 displays. How can I tile them into one large display?Jan-06-21
In macOS:
Open System Preferences.
Open Mission Control.
Uncheck Displays have separate Spaces.
Log out.
Log in.
 
1001 My display is not being detected on macOS.Jun-21-21
1002 My 4K display is connecting only at 30Hz. Why I can't set it to 60Hz?Jun-21-21
1004 How to Solve the DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel MonitorsJun-21-21
1025 Will a Sonnet eGPU accelerate internal video on a Mac?Jun-21-21
1026 Does Final Cut Pro use the external GPU in a Breakaway Box, or Breakaway Puck, or DuoModo eGPU Module?Jun-21-21
1051 I'm connecting from a DVI (or sometimes DP) port on my GPU Card--via an adapter cable--to an HDMI port on my monitor and the display looks magenta.Jan-13-25
If you are connecting from a DVI (or sometimes DP) port on your GPU Card--via an adapter cable--to an HDMI port on your monitor and the display looks magenta, you can fix the issue in the monitor control panel. Go to the monitor Color Settings; select Input Color Format; change from RGB to YPbPr. That should solve the problem.
 
1054 How do I extend the length of a DisplayPort cable?Jun-21-21
1083 How do I connect four 4k 60Hz monitors to the RX 5500 XT or 5700 Pucks?Jan-06-21
Connect one 4k monitor to the DP port.
Connect one 4k monitor to HDMI port.
Connect two 4k monitors a Sonnet Thunderbolt 3 to Dual DP or Dual HDMI adapter connected to the Thunderbolt 3 port.
 
1084 I connected my monitor to the Breakaway Box, Breakaway Puck, or DuoModo eGPU Module on my 2018 or newer Mac mini, but it boots with a black screen.Jun-21-21
1100 I'm trying to use two HDMI monitors by adding a DP-to-HDMI adapter, but it doesn't work.Jan-06-21
1127 Are the RX 5500 XT/5700 Pucks compatible with Windows 10 or 11?Jan-05-22
1128 Does the RX 5500 XT or 5700 Breakaway Puck support the LG UltraFine 4k or 5k Display sold by Apple?Jan-06-21
1143 Do eGPUs support the BENQ SW271 profiling software?Jun-21-21
1145 Do not disconnect or power off you eGPU during sleep or your Mac will crash.Apr-20-21
1246 Disconnecting my eGPU crashes macOS 14+�Sep-09-24
1252 Acer Swift 5 does not support eGPUsOct-22-24
1256 My display is not being detected on macOS.Jan-06-25