| ID | | Article Title | Post Date |
|
92 | 
| Hard drives are not recognized in a Fusion D400Q or Fusion R400Q when connected via FireWire or USB. | Sep-21-09 |
|
101 |
| Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays. | Oct-22-10 |
|
112 | 
| Unable to daisy-chain multiple Fusion D400Q or Fusion R400Q storage systems on a Firewire bus. | May-12-09 |
| This issue was addressed and fixed in April, 2008 for the following systems:
Fusion D400Q storage systems with a serial number beginning with J
Fusion R400Q storage systems with a serial number beginning with D |
| |
|
113 |
| Connecting a Fusion D400Q or Fusion R400Q to computer system with USB or FireWire requires a hard drive in drive bay 1. | May-06-09 |
|
120 |
| How do I set up a RAID 0 striped array under Windows XP Professional or Vista? | Mar-23-10 |
|
121 |
| Can I set up a RAID 1 mirrored array under Windows XP or Vista? | Mar-23-10 |
| No. RAID 1 mirroring is only supported under Windows Server, not Windows XP or Vista. |
| |
|
122 |
| Fusion D400Q or Fusion R400Q RAID array write performance attached via FireWire under Windows Vista or Windows XP is poor. | May-06-09 |
| To improve performance, follow these steps:
Set Windows Device Policy to "Optimize for performance":
1) Click on "Start," right click "My Computer," and select "Manage" from the popup menu.
2) On the left panel tree, select "Disk Management."
3) Highlight the Sonnet Fusion Volume and select "Properties" from the popup menu.
4) Select the "Hardware" tab.
5) Highlight the Sonnet Fusion Volume and click the "Properties" button.
6) Select the "Policies" tab.
7) Select the "Optimize for Performance" radio button.
8) Click OK and exit.
Note: Make sure to use "Safe Removal" before disconnecting a Fusion storage system. |
| |
|
138 |
| Unable to format hard drives after moving a Fusion storage system from a Mac to Windows computer. | Mar-23-10 |
| If you move your Fusion storage system from a Mac to a Windows computer system and try to format the disk using the Computer Management Console in Windows, the disk will show up as a GPT Protective Partition with no way to format it.
To properly format the disk, follow these steps:
1) Open a Command window (Start > Run > cmd), then start.
2) List your disks with list disk, then select the appropriate one with select disk X (with X the number of your disk as seen in the listing).
3) Issue a clean all command to erase all information on the disk. At this point you may be able to use the disk again from the management console;if not, continue with a create partition primary. |
| |
|
387 |
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
|
453 |
| Only the first drive of my Fusion D400Q, D500P, R400P, or R400Q is recognized when I connect via SATA. Why? | Mar-24-10 |
|
459 |
| The performance of my drive array is significantly less than I expect. | Jun-14-11 |
| |
