ID | | Article Title | Post Date |
92 |
| Hard drives are not recognized in a Fusion D400Q or Fusion R400Q when connected via FireWire or USB. | Sep-21-09 |
| When connected via FireWire, FireWire800, or USB, there must be a drive in the first bay (top bay of Fusion D400Q; left bay of Fusion R400Q); otherwise, the hard drives in the other drive bays will not be recognized. If hard drive is connected via SATA, there is no issue. |
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101 |
| Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays. | Oct-22-10 |
112 |
| Unable to daisy-chain multiple Fusion D400Q or Fusion R400Q storage systems on a Firewire bus. | May-12-09 |
113 |
| Connecting a Fusion D400Q or Fusion R400Q to computer system with USB or FireWire requires a hard drive in drive bay 1. | May-06-09 |
| The Fusion D400Q and R400Q must have a hard drive in drive bay 1 when connected via USB, FireWire, or FireWire 800. This requirement is due to the Oxford bridge chip that controls USB and FireWire connectons. Drive bay 1 is the top bay in the Fusion D400Q and the left bay in the Fusion R400Q. As long as there is a drive in drive bay 1, bays 2-4 are unconstrained.
Note: This requirement does not apply to a direct SATA connection, which has no drive bay population requirements. |
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118 |
| Unable to connect Sonnet Tempo eSATA locking cable to a Tempo SATA E4P card in an Apple Xserve. | May-06-09 |
| When attempting to connect a Sonnet Tempo eSATA locking cable to a Tempo SATA E4P card in an Xserve, the locking connector housing may not fit in the tight space at the rear of the Xserve. To properly connect the cable, simply remove the locking housing from the connector end (two screws) and it will fit. |
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120 |
| How do I set up a RAID 0 striped array under Windows XP Professional or Vista? | Mar-23-10 |
121 |
| Can I set up a RAID 1 mirrored array under Windows XP or Vista? | Mar-23-10 |
122 |
| Fusion D400Q or Fusion R400Q RAID array write performance attached via FireWire under Windows Vista or Windows XP is poor. | May-06-09 |
138 |
| Unable to format hard drives after moving a Fusion storage system from a Mac to Windows computer. | Mar-23-10 |
387 |
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
453 |
| Only the first drive of my Fusion D400Q, D500P, R400P, or R400Q is recognized when I connect via SATA. Why? | Mar-24-10 |
459 |
| The performance of my drive array is significantly less than I expect. | Jun-14-11 |
822 |
| What hard drives does Sonnet recommend for 4-drive desktop systems? | Nov-05-15 |
955 |
| Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger? | May-31-18 |
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