| ID | | Article Title | Post Date |
|
756 | 
| Do the Sonnet USB 2.0 or USB 3 cards support the Apple SuperDrive? | Apr-02-22 |
| None of Sonnet's Cards with USB 2.0 or USB 3 (either Type A or Type C) ports support the Apple SuperDrive. You must use a built-in USB 2.0 or 3.0 port on your Mac.
According to http://support.apple.com/kb/HT5630, "The Apple USB SuperDrive is compatible with Mac models from 2008 and later that don't have a built-in optical drive." |
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|
759 | 
| My bus-powered USB 3 drive or SSD will not reliably mount or transfer data. | Dec-14-19 |
|
817 |
| Storage connected to a USB 3 PCIe card (or Tango combo card) gives an macOS error message upon wake from sleep. | May-12-20 |
|
933 |
| What versions of macOS support Allegro USB 3 cards? | Apr-02-22 |
| All Sonnet Allegro (and Fusion Dual 2.5" SSD RAID) PCIe Cards use a macOS pre-installed driver.
These cards are compatible with macOS 10.10 in the MacPro 3,1; 4,1 & 5,1 and in Thunderbolt 2 Expansion chassis.
These cards are not compatible with macOS 10.11, due to a bug in the Apple driver.
These cards are compatible with macOS 10.12 (2)-10.14 in the MacPro 5,1 and in Thunderbolt 2 & 3 Expansion chassis.
These cards are compatible with macOS 10.15-macOS 12 in the 2019 Mac Pro and in Thunderbolt 2 & 3 Expansion chassis.
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Notes:
- These cards are not compatible with Thunderbolt 1 expansion chassis.
- macOS 10.12 erroneously reports a 5Gbps connection when connected at 10Gbps.
- The maximum Apple-supported OS for the Mac Pro 3,1 and 4,1 is OS X 10.11. Dosdude1 offers patchers to allow installation of newer versions of macOS. The Apple USB 3 driver in these patched newer versions will support the Allegro cards.
- Performance of the Allegro cards may be limited by the Mac Pro 5,1 PCIe 2.0 bandwidth.
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|
956 |
| What generations of Thunderbolt chassis do Sonnet Allegro PCIe cards support? | Apr-02-22 |
|
971 |
| One or more of my ports has stopped working on my USB 3 card. | Aug-24-22 |
|
1080 |
| What is the difference between USB 3.0, 3.1 and 3.2? | Apr-02-22 |
| USB 3 is the specification revision published by the USB Implementers Forum. Dot 0, dot 1, or dot 2 is the revision level of the specification. USB 3.2 superseded USB 3.1, which superceded USB 3.0. Each version of the specification retained what was in the previous specification and added something new. USB 3.1 added 10Gbps. USB 3.2 adds 20Gbps.
Our cards have not changed. We have updated the naming on our web site to conform with the latest specification.
This chart may help...
USB 3.0____USB 3.1___________________USB 3.2________________
USB 3.0 -> USB 3.1 Gen 1 (5Gbps) --> USB 3.2 Gen 1 (5Gbps)
..................USB 3.1 Gen 2 (10Gbps) -> USB 3.2 Gen 2 (10Gbps)
.............................................................USB 3.2 Gen 2x2 (20Gbps) |
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|
1099 |
| What makes Sonnet USB 3.2 Cards more reliable than other USB 3 cards? | Apr-02-22 |
|
1144 |
| Why does Sonnet use only PCIe 2 to connect the two controllers on these 4-port USB 3.2 Gen 2 cards? | Apr-18-21 |
|
1149 |
| How to configure Linux to use Allegro Pro USB card models USB3C-4PM-E and USB3-PRO-4P10-E | May-04-21 |
| In some computers, USB 3 devices connected to Allegro Pro USB 3 card models USB3C-4PM-E and USB3-PRO-4P10-E are not detected by Linux.
You can fix this by adding the Linux kernel parameter pci=disable_acs_redir=pci:12D8:2308 to the computer's Linux boot script. (Describing how to add a Linux kernel parameter to the computer's Linux boot script is beyond the scope of this FAQ.)
This parameter sets disable_acs_redir for PCIe devices with id 12D8:2308 (which is the PCIe bridge chip on these cards). This parameter disables PCI Express Access Control Services (ACS) functions ACS P2P Request Redirect and ACS P2P Completion Redirect. This has no effect on operation unless you are in a virtualized environment, in which case you must assign all four USB 3 ports to a single virtual machine. |
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|
1168 |
| If I put a usb 2.0 and 3.0 device on the same controller will the speeds for the 3.0 device drop to 2.0 like older split-port controllers? | Dec-07-21 |
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