| ID | | Article Title | Post Date |
|
808 | 
| What 10GBase-T switches and PCIe cards has Sonnet tested for interoperability? | Dec-22-19 |
|
809 |
| What reasonably-priced 10GBASE-T switches can Sonnet recommend? | Dec-22-19 |
|
814 |
| I'm getting low throughput on macOS. How can I fix this? | May-26-22 |
|
993 | 
| My system crashes, freezes, or fails to connect when I talk to a storage device on the network | May-13-22 |
| Go to System Preferences...Network.
Select the 10GbE port and click "Advanced..."
Select the Hardware tab.
If Jumbo packets are on, turn them off, click OK and click Apply.
If that fixes the problem, then stay at Standard (1500), or check the Jumbo packet setting of every switch and device in the path.
If that doesn't fix the problem, check Flow Control.
If Flow Control is off, turn it on; or if it is on, turn it off. Not all devices support flow control, or the absence of flow control. |
| |
|
1015 |
| Can I connect a Solo10G Thunderbolt 3 Edition Adapter to a Thunderbolt 2 Mac? | May-13-22 |
|
1018 |
| I'm getting poor performance with my Solo10G through a Netgear XS716 10G switch. | May-30-20 |
|
1041 |
| Upon connecting the Solo10G, I see an error message "Accessory Needs More Power" | May-13-22 |
|
1044 |
| My 10G/25G adapter performance drops significantly on a laptop when battery level is low. | Mar-20-23 |
|
1081 |
| I see the Solo10G in macOS, but it is not making a reliable network connection. | May-13-22 |
|
1123 |
| I upgraded macOS Big Sur to version 11.1, and my Solo10G stopped working. | May-13-22 |
| This update corrupts the network settings. To recover, you need to delete the network plists and recreate your network settings.
Launch Terminal and type the following:
sudo rm /Library/Preferences/SystemConfiguration/NetworkPreferences.plist
sudo rm /Library/Preferences/SystemConfiguration/preferences.plist
Restart and recreate your network settings.
If that doesn't work, contact support@sonnettech.com. Be sure to save and send a System Report. |
| |
|
1157 |
| On my older TB3 Mac, my 10GbE sometimes becomes non-responsive. | May-13-22 |
|
1188 |
| My Solo10G fails to enumerate. | Jun-02-22 |
| In some rare circumstances, the Solo10G will not function connected to a particular Thunderbolt port. Try plugging into a different Thunderbolt port on the computer. For example, you must plug into the furthest back Thunderbolt port in an HB Z Book Studio G5. |
| |
|
1194 |
| My Solo10G crashes on my HP Zbook. | Aug-13-22 |
|
1214 |
| My Solo10G isn't working with my Lenovo Thinkpad P15 | Mar-23-23 |
| |
