ID | | Article Title | Post Date |
808 |
| What 10GBase-T switches and PCIe cards has Sonnet tested for interoperability? | Dec-22-19 |
809 |
| What reasonably-priced 10GBASE-T switches can Sonnet recommend? | Dec-22-19 |
814 |
| I'm getting low throughput on macOS. How can I fix this? | May-26-22 |
993 |
| My system crashes, freezes, or fails to connect when I talk to a storage device on the network | May-13-22 |
1015 |
| Can I connect a Solo10G Thunderbolt 3 Edition Adapter to a Thunderbolt 2 Mac? | May-13-22 |
1018 |
| I'm getting poor performance with my Solo10G through a Netgear XS716 10G switch. | May-30-20 |
| We did a test installation with a QNAP TS-1685, and two Sonnet Solo10G's on Thunderbolt 3 iMacs and a brand new Netgear XS716 10G switch. We were only getting about 160 MB/sec read, even thought we were using macOS 10.13.6 (which disables SMB Signing), and we enabled Jumbo Frames in the Macs, the Netgear and the QNAP. We plugged the Sonnet directly into the QNAP, and instantly got 1000 MB/sec. We did a "factory default" reset on the Netgear XS716T, and the "problem" was solved. |
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1041 |
| Upon connecting the Solo10G, I see an error message "Accessory Needs More Power" | May-13-22 |
1044 |
| My 10G/25G adapter performance drops significantly on a laptop when battery level is low. | Mar-20-23 |
1081 |
| I see the Solo10G in macOS, but it is not making a reliable network connection. | May-13-22 |
1123 |
| I upgraded macOS Big Sur to version 11.1, and my Solo10G stopped working. | May-13-22 |
| This update corrupts the network settings. To recover, you need to delete the network plists and recreate your network settings.
Launch Terminal and type the following:
sudo rm /Library/Preferences/SystemConfiguration/NetworkPreferences.plist
sudo rm /Library/Preferences/SystemConfiguration/preferences.plist
Restart and recreate your network settings.
If that doesn't work, contact support@sonnettech.com. Be sure to save and send a System Report. |
  |
1157 |
| On my older TB3 Mac, my 10GbE sometimes becomes non-responsive. | May-13-22 |
1188 |
| My Solo10G fails to enumerate. | Jun-02-22 |
1194 |
| My Solo10G crashes on my HP Zbook. | Aug-13-22 |
| You may have HPVelocity installed on your machine. There is an issue with the LiveQoS filter driver that causes the crash. You can either:
- uninstall HPVelocity using the settings->Apps & features menu
- disable “ Large Send Offload” in the device manager->network adapters->Solo 10G driver “ advanced” tab. |
  |
1214 |
| My Solo10G isn't working with my Lenovo Thinkpad P15 | Mar-23-23 |
| On the Lenovo Thinkpad P15 (and possibly other Thinkpads), you must set 'DMA Kernel Protection' in the BIOS/UEFI to 'Disable' to allow the Solo10G to function in Windows. |
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