Solo10G
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Driver (1)
Firmware (1)
Manual (1)
FAQ (14)
IDArticle TitlePost Date
808 What 10GBase-T switches and PCIe cards has Sonnet tested for interoperability?Dec-22-19
809 What reasonably-priced 10GBASE-T switches can Sonnet recommend?Dec-22-19
814 I'm getting low throughput on macOS. How can I fix this?May-26-22
993 My system crashes, freezes, or fails to connect when I talk to a storage device on the networkMay-13-22
Go to System Preferences...Network.
Select the 10GbE port and click "Advanced..."
Select the Hardware tab.
If Jumbo packets are on, turn them off, click OK and click Apply.
If that fixes the problem, then stay at Standard (1500), or check the Jumbo packet setting of every switch and device in the path.

If that doesn't fix the problem, check Flow Control.
If Flow Control is off, turn it on; or if it is on, turn it off. Not all devices support flow control, or the absence of flow control.
 
1015 Can I connect a Solo10G Thunderbolt 3 Edition Adapter to a Thunderbolt 2 Mac?May-13-22
1018 I'm getting poor performance with my Solo10G through a Netgear XS716 10G switch.May-30-20
1041 Upon connecting the Solo10G, I see an error message "Accessory Needs More Power"May-13-22
1044 My 10G/25G adapter performance drops significantly on a laptop when battery level is low.Mar-20-23
1081 I see the Solo10G in macOS, but it is not making a reliable network connection.May-13-22
1123 I upgraded macOS Big Sur to version 11.1, and my Solo10G stopped working.May-13-22
This update corrupts the network settings. To recover, you need to delete the network plists and recreate your network settings.

Launch Terminal and type the following:
sudo rm /Library/Preferences/SystemConfiguration/NetworkPreferences.plist
sudo rm /Library/Preferences/SystemConfiguration/preferences.plist

Restart and recreate your network settings.
If that doesn't work, contact support@sonnettech.com. Be sure to save and send a System Report.
 
1157 On my older TB3 Mac, my 10GbE sometimes becomes non-responsive.May-13-22
1188 My Solo10G fails to enumerate.Jun-02-22
1194 My Solo10G crashes on my HP Zbook.Aug-13-22
You may have HPVelocity installed on your machine. There is an issue with the LiveQoS filter driver that causes the crash. You can either:
- uninstall HPVelocity using the settings->Apps & features menu
- disable “ Large Send Offload” in the device manager->network adapters->Solo 10G driver “ advanced” tab.
 
1214 My Solo10G isn't working with my Lenovo Thinkpad P15Mar-23-23