| ID | | Article Title | Post Date |
|
939 | 
| What power cable do I need for the Avid HDX card for the Echo III, Echo Express III-D, Echo II DV, xMac Pro Server, or xMac Studio? | Nov-30-23 |
|
1066 | 
| Matrox Cards do not support Windows 10 Fast Startup option. | Nov-30-23 |
| When using Matrox Cards in a Thunderbolt Expansion chassis, you need to disable Fast Startup under Windows 10.
To disable Fast Startup, first, open your power options by hitting Windows+X or right-clicking your Start menu and selecting Power Options. In the Power Options window, click "Choose what the power buttons do."
If this is the first time you've messed with these settings, you'll need click "Change settings that are currently unavailable" to make the Fast Startup option available for configuration.
Scroll to the bottom of the window and you should see "Turn on fast startup (recommended)", along with other shutdown settings. Just uncheck this box to disable Fast Startup. Save your changes and shut down your system. |
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1153 |
| I'm having unusual issues with my Blackmagic Design Decklink Card | Nov-30-23 |
|
1161 |
| I am having an issue with the Blackmagic Quad HDMI recorder card. | Nov-30-23 |
|
1198 |
| I am getting Error AAE-9093 with Pro Tools with my HDX card. | Nov-30-23 |
| • Issue: Launching Activity Monitor app on an M1 or M2 Mac while recording in a Pro Tools session will cause a Pro Tools error AAE-9093.
• Solution: Do not run Activity Monitor while recording a Pro Tools session.
• Issue: When recording a 128 track session, setting Playback Engine HW Buffer Size to less than 2048 will cause Pro Tools error AAE-9093.
• Solution: Set Playback Engine HW Buffer Size to 2048.
• Issue: Pro Tools error AAE-9093 error is immediately is displayed after selecting record or play for a .ptx session that has associated clips if the last actions from the prior time Pro Tools run was to stop recording and then immediately quit and select "Don't Save" while quitting Pro Tools.
• Solution: This error condition can be removed by first attempting to record a clip, observing and clicking through the AAE-9093 dialog box, then selecting File-Save to save the .ptx file and then quitting Pro Tools. Now restart Pro Tools, open the session .ptx and confirm that play and record function normally. |
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1199 |
| I am getting Error AAE-9093 (or -9129 if at 2048 buffer) with Pro Tools with my HD Native card in M1 Macs | Nov-30-23 |
| Conditions for error: Mac Studio or MacBook Pro2021 with HD Native (does not occur with M1 Mac mini, Intel Macs or HDX). Cold start works fine, but restarting and opening a session results in an immediate Error AAE-9093 (or -9129 if at 2048 buffer).
Solution: Quit Pro Tools, shut down your Mac, unplug the power cable from the Echo chassis, wait a few seconds, replug the power cable and start. Everything should work fine (until the next warm restart). |
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