Echo I Desktop
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FAQ (5)
IDArticle TitlePost Date
1066 Matrox Cards do not support Windows 10 Fast Startup option.Nov-30-23
1153 I'm having unusual issues with my Blackmagic Design Decklink CardNov-30-23
1161 I am having an issue with the Blackmagic Quad HDMI recorder card.Nov-30-23
The problems can be very different (some ports fail, multiple cards in the same chassis have issue, video distortion, video/audio lag, etc.)

Update the firmware on the BMD card to the current version, and the issue in the Echo Express will be resolved on both Windows and macOS.
 
1198 I am getting Error AAE-9093 with Pro Tools with my HDX card.Nov-30-23
1199 I am getting Error AAE-9093 (or -9129 if at 2048 buffer) with Pro Tools with my HD Native card in M1 MacsNov-30-23
Conditions for error: Mac Studio or MacBook Pro2021 with HD Native (does not occur with M1 Mac mini, Intel Macs or HDX). Cold start works fine, but restarting and opening a session results in an immediate Error AAE-9093 (or -9129 if at 2048 buffer).

Solution: Quit Pro Tools, shut down your Mac, unplug the power cable from the Echo chassis, wait a few seconds, replug the power cable and start. Everything should work fine (until the next warm restart).