| ID | | Article Title | Post Date |
|
939 | 
| What power cable do I need for the Avid HDX card for the Echo III, Echo Express III-D, Echo II DV, xMac Pro Server, or xMac Studio? | Nov-30-23 |
|
1153 |
| I'm having unusual issues with my Blackmagic Design Decklink Card | Nov-30-23 |
|
1161 | 
| I am having an issue with the Blackmagic Quad HDMI recorder card. | Nov-30-23 |
| The problems can be very different (some ports fail, multiple cards in the same chassis have issue, video distortion, video/audio lag, etc.)
Update the firmware on the BMD card to the current version, and the issue in the Echo Express will be resolved on both Windows and macOS. |
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|
1196 |
| One of my PCIe cards is not showing up when Connected to an M1 or M2 Mac. | Sep-08-22 |
|
1198 |
| I am getting Error AAE-9093 with Pro Tools with my HDX card. | Nov-30-23 |
|
1199 |
| I am getting Error AAE-9093 (or -9129 if at 2048 buffer) with Pro Tools with my HD Native card in M1 Macs | Nov-30-23 |
| Conditions for error: Mac Studio or MacBook Pro2021 with HD Native (does not occur with M1 Mac mini, Intel Macs or HDX). Cold start works fine, but restarting and opening a session results in an immediate Error AAE-9093 (or -9129 if at 2048 buffer).
Solution: Quit Pro Tools, shut down your Mac, unplug the power cable from the Echo chassis, wait a few seconds, replug the power cable and start. Everything should work fine (until the next warm restart). |
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