| ID | | Article Title | Post Date |
|
92 | 
| Hard drives are not recognized in a Fusion D400Q or Fusion R400Q when connected via FireWire or USB. | Sep-21-09 |
|
101 |
| Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays. | Oct-22-10 |
|
112 | 
| Unable to daisy-chain multiple Fusion D400Q or Fusion R400Q storage systems on a Firewire bus. | May-12-09 |
| This issue was addressed and fixed in April, 2008 for the following systems:
Fusion D400Q storage systems with a serial number beginning with J
Fusion R400Q storage systems with a serial number beginning with D |
| |
|
113 |
| Connecting a Fusion D400Q or Fusion R400Q to computer system with USB or FireWire requires a hard drive in drive bay 1. | May-06-09 |
|
120 |
| How do I set up a RAID 0 striped array under Windows XP Professional or Vista? | Mar-23-10 |
| To create a striped array you must first have at least two drives with a portion of 'unpartitioned space' free. The largest stripe you can create will be twice the size of the smallest unused space on either of the disks. If you have two disks, one with 500GB of unpartitioned space and one with 750GB, the largest striped array you could create would be 2 x 500GB = 1000GB, as the area of space used by the stripe on each disk must be the same.
The first step is to convert both disks from basic to dynamic disks within Windows. A dynamic disk is a disk that contains an additional database of other dynamic disks on the system. Dynamic disks can only be read by Windows XP Professional, Windows Vista, and the various Windows Server operating systems, and are required to create software RAID arrays within Windows.
To convert a disk from basic to dynamic, follow these steps:
1) Right click the grey box on the left that contains the disk names (disk 1, disk 2, etc.) and select 'convert to dynamic disk'.
2) From the next window you can check both blank drives and click 'ok' to convert them.
3) Once both disks are listed as dynamic, right click the 'unpartitioned space' of either drive and select 'new volume.'
4) In the 'select volume type' window, select 'striped.' Add all disks you wish to use, then decide on the amount of space on both disks you wish to use for the striped volume you are about to create. If you wish, you use only part of each disk for the stripe, leaving the rest free for other uses.
5) Choose a drive letter or folder to use, and the method of formatting, and you are done. The striped array will format and be ready for use. |
| |
|
121 |
| Can I set up a RAID 1 mirrored array under Windows XP or Vista? | Mar-23-10 |
|
122 |
| Fusion D400Q or Fusion R400Q RAID array write performance attached via FireWire under Windows Vista or Windows XP is poor. | May-06-09 |
|
138 |
| Unable to format hard drives after moving a Fusion storage system from a Mac to Windows computer. | Mar-23-10 |
| If you move your Fusion storage system from a Mac to a Windows computer system and try to format the disk using the Computer Management Console in Windows, the disk will show up as a GPT Protective Partition with no way to format it.
To properly format the disk, follow these steps:
1) Open a Command window (Start > Run > cmd), then start.
2) List your disks with list disk, then select the appropriate one with select disk X (with X the number of your disk as seen in the listing).
3) Issue a clean all command to erase all information on the disk. At this point you may be able to use the disk again from the management console;if not, continue with a create partition primary. |
| |
|
387 |
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
|
453 |
| Only the first drive of my Fusion D400Q, D500P, R400P, or R400Q is recognized when I connect via SATA. Why? | Mar-24-10 |
| You are using a SATA port that is not port-multiplier aware. For example, the internal SATA ports in a Mac Pro that may be brought to the PCIe rear panel via an eSATA extender cable are not port-multiplier aware. All of Sonnet's Tempo SATA cards with external ports are port-multiplier aware. |
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|
459 |
| The performance of my drive array is significantly less than I expect. | Jun-14-11 |
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