Fusion R400Q
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Driver (0)
Firmware (0)
Manual (3)
IDDownload TitleDownload LinkPost Date
288 Fusion R400Q (Without Drives) User's Guide [English]May-08-19
289 Fusion R400Q (With Drives) User's Guide [English]May-08-19
476 Fusion R400Q (With Drives) User's Guide [Japanese]May-08-19
 
FAQ (12)
IDArticle TitlePost Date
92 Hard drives are not recognized in a Fusion D400Q or Fusion R400Q when connected via FireWire or USB.Sep-21-09
101 Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays.Oct-22-10
Sonnet engineering has fixed this issue with some Fusion storage systems. This issue was addressed and fixed as follows:

APRIL, 2008: in Fusion D400Q and Fusion D500P systems with serial numbers beginning with J.
MAY 20, 2008: In Fusion D800RAID with serial numbers beginning with G.
All versions of Fusion R400Q and R800RAID are compatible with Seagate ES.2 Drives.

Note: Seagate ES.2 drives have lower performance than Sonnet recommended drives.
 
112 Unable to daisy-chain multiple Fusion D400Q or Fusion R400Q storage systems on a Firewire bus.May-12-09
113 Connecting a Fusion D400Q or Fusion R400Q to computer system with USB or FireWire requires a hard drive in drive bay 1.May-06-09
120 How do I set up a RAID 0 striped array under Windows XP Professional or Vista?Mar-23-10
121 Can I set up a RAID 1 mirrored array under Windows XP or Vista?Mar-23-10
No. RAID 1 mirroring is only supported under Windows Server, not Windows XP or Vista.
 
122 Fusion D400Q or Fusion R400Q RAID array write performance attached via FireWire under Windows Vista or Windows XP is poor.May-06-09
138 Unable to format hard drives after moving a Fusion storage system from a Mac to Windows computer.Mar-23-10
If you move your Fusion storage system from a Mac to a Windows computer system and try to format the disk using the Computer Management Console in Windows, the disk will show up as a GPT Protective Partition with no way to format it.

To properly format the disk, follow these steps:

1) Open a Command window (Start > Run > cmd), then start.
2) List your disks with list disk, then select the appropriate one with select disk X (with X the number of your disk as seen in the listing).
3) Issue a clean all command to erase all information on the disk. At this point you may be able to use the disk again from the management console;if not, continue with a create partition primary.
 
387 How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back?Mar-23-10
450 My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why?Mar-24-10
453 Only the first drive of my Fusion D400Q, D500P, R400P, or R400Q is recognized when I connect via SATA. Why?Mar-24-10
459 The performance of my drive array is significantly less than I expect.Jun-14-11