Fusion D500P
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Driver (0)
Firmware (0)
Manual (3)
IDDownload TitleDownload LinkPost Date
279 Fusion D500P (Without Drives) User's Guide [English]May-08-19
280 Fusion D500P (With Drives) User's Guide [English]May-08-19
467 Fusion D500P (With Drives) User's Guide [Japanese]May-08-19
 
FAQ (11)
IDArticle TitlePost Date
101 Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays.Oct-22-10
120 How do I set up a RAID 0 striped array under Windows XP Professional or Vista?Mar-23-10
To create a striped array you must first have at least two drives with a portion of 'unpartitioned space' free. The largest stripe you can create will be twice the size of the smallest unused space on either of the disks. If you have two disks, one with 500GB of unpartitioned space and one with 750GB, the largest striped array you could create would be 2 x 500GB = 1000GB, as the area of space used by the stripe on each disk must be the same.

The first step is to convert both disks from basic to dynamic disks within Windows. A dynamic disk is a disk that contains an additional database of other dynamic disks on the system. Dynamic disks can only be read by Windows XP Professional, Windows Vista, and the various Windows Server operating systems, and are required to create software RAID arrays within Windows.

To convert a disk from basic to dynamic, follow these steps:

1) Right click the grey box on the left that contains the disk names (disk 1, disk 2, etc.) and select 'convert to dynamic disk'.

2) From the next window you can check both blank drives and click 'ok' to convert them.

3) Once both disks are listed as dynamic, right click the 'unpartitioned space' of either drive and select 'new volume.'

4) In the 'select volume type' window, select 'striped.' Add all disks you wish to use, then decide on the amount of space on both disks you wish to use for the striped volume you are about to create. If you wish, you use only part of each disk for the stripe, leaving the rest free for other uses.

5) Choose a drive letter or folder to use, and the method of formatting, and you are done. The striped array will format and be ready for use.
 
121 Can I set up a RAID 1 mirrored array under Windows XP or Vista?Mar-23-10
138 Unable to format hard drives after moving a Fusion storage system from a Mac to Windows computer.Mar-23-10
If you move your Fusion storage system from a Mac to a Windows computer system and try to format the disk using the Computer Management Console in Windows, the disk will show up as a GPT Protective Partition with no way to format it.

To properly format the disk, follow these steps:

1) Open a Command window (Start > Run > cmd), then start.
2) List your disks with list disk, then select the appropriate one with select disk X (with X the number of your disk as seen in the listing).
3) Issue a clean all command to erase all information on the disk. At this point you may be able to use the disk again from the management console;if not, continue with a create partition primary.
 
387 How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back?Mar-23-10
450 My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why?Mar-24-10
453 Only the first drive of my Fusion D400Q, D500P, R400P, or R400Q is recognized when I connect via SATA. Why?Mar-24-10
459 The performance of my drive array is significantly less than I expect.Jun-14-11
822 What hard drives does Sonnet recommend for 4-drive desktop systems?Nov-05-15
872 I upgraded the hard drives in my D500P to larger drives and only one drive is showing up.Nov-29-15
955 Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger?May-31-18
Some newer drives use a hole pattern different from the traditional drive hole pattern for the bottom mounting points. The location of the bottom holes close to the connector did not change; however, the bottom holes near the middle have been removed and replaced with bottom holes close to the front of the drive.

The drives with the new bottom hole pattern include:
Seagate Iron Wolf drives (also missing the middle hole from the side mount hole troika)
Hitachi drives 8TB and larger
WD drives 8TB and larger

Incompatible mount holes
Echo 15+ Dock (side mount, but needs middle hole, so incompatible with only Seagate Iron Wolf)
Fusion F3 (bottom mount)
Fusion D400Q/R400P/D500P (bottom mount)
Fusion D800/R800 (bottom mount)

Compatible mount holes
Fusion R400S RAID (side mount)
Fusion R400 RAID USB 3 (side mount)
Fusion DX800/RX1600 (side mount) If using Iron Wolf line, must use Iron Wolf Pro with rotational vibration sensors