| ID | | Article Title | Post Date |
|
72 | 
| The Crescendo/Encore installer hangs, or crashes the system; occurs most often when run from the Sonnet installer CD. | May-12-09 |
|
78 |
| Why does the Encore/ZIF (700MHz and faster) require that my Blue & White or PCI Graphics G4 bus speed be slowed to 66MHz? Doesn't that slow down my computer? | May-12-09 |
|
169 | 
| May I discard my original CPU after installing Sonnet's upgrade cards?
| May-07-09 |
| Sonnet recommends that you keep the original processor card even after installing our upgrade cards in case you ever need them. |
| |
|
171 |
| The speed indicated on the G3 or G4 chip on my Sonnet processor upgrade doesn't seem to match the speed of the upgrade I purchased. What's the story? | May-07-09 |
|
175 |
| The Crescendo/Encore installer hangs, or crashes the system; occurs most often when run from the Sonnet installer CD while using Mac OS 9. | May-07-09 |
|
218 |
| The computer's standard startup process takes noticeably longer after upgrading to any Mac OS 9.x system from Mac OS 8.6 or earlier. | May-12-09 |
|
238 |
| System will not start following installation of the processor upgrade card, or may fail shortly after restart. IMPORTANT! Do not continue attempts to restart—immediately unplug your computer. | May-12-09 |
| A few early-production beige Power Macintosh beige G3 Desktop, Minitower and Server computers were manufactured with a Royal Technology brand Voltage Regulator Module (VRM) that is incompatible with processor upgrades.
This issue affects Beige G3 systems containing the Royal brand VRM. Figure 1 shows the location of this part in the slot next to the system battery on your computer's motherboard, and its specific appearance. Only the Royal VRM has this issue; Raytheon, Switch Power, and Fairchild VRMs do not.
Because most VRMs look similiar, you must remove and visually inspect it. If the words Royal Technology appear on your VRM, do not install the Encore card; if you have already installed it, remove it. It is critical that this VRM be replaced before the Encore/ZIF is installed (or operated again if you already installed it), as it could cause damage to itself or the Sonnet card. If your Macintosh no longer functions, even with the Encore card removed and the original CPU replaced, it is likely the Royal VRM is damaged and should be replaced. Sonnet has tested and recommends replacement VRMs manufactured by Creative Connections, Inc. You may purchase a replacement VRM from Creative Connections by visiting their website, or by calling them at 1-770-476-7322.
If the VRM in your computer was manufactured by Raytheon, Switch Power, or Fairchild, there is no need for further action. Reinstall the VRM and proceed with the installation of the Encore card as described in the installation manual. |
| |
|
239 |
| Encore firmware updater must be run to allow installation of a G4 processor in these machines, but this software is not available for Mac OS X. | Jun-25-09 |
|
240 |
| During Crescendo/Encore Install 1.4.6 software installation, the system displays an error message stating "Your computer's firmware does not have the Sonnet G4-enabling patch installed." | May-12-09 |
|
241 |
| While applying the Sonnet G3 firmware patch on a Power Macintosh G3 (Blue & White) computer, the updater stops and either: a) The error message, "Assertion (modPtr) failed in firmwareUpdater.c on line 236" appears. OR b) Your system boots to the desktop and a message stating, "Your computer's firmware does not have the Sonnet G4-enabling patch installed" appears. | Jul-23-09 |
|
242 |
| After following all of the instructions in the included User's Quick Start Guide and installing the Encore/ZIF G4 upgrade card, the computer freezes at random during boot up or boots to the desktop without any issues, but crashes randomly, and/or programs unexpectedly quit. | May-12-09 |
|
243 |
| After removing and replacing my Encore/ZIF card during the course of troubleshooting, or after moving it from one machine to another, my computer has stopped booting, or started crashing shortly after booting. | May-12-09 |
|
244 |
| After following all of the instructions in the included User's Quick Start Guide and installing the Encore/ZIF G4 upgrade card, my computer crashes during boot up. The computer generates the boot chime and video is displayed, however, the boot process stops with just a cursor on screen. | May-12-09 |
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