| ID | | Article Title | Post Date |
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36 | 
| What are the benefits of supporting Spread Spectrum Clocking (SSC)? | Mar-02-10 |
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37 |
| Is it possible to boot from a volume that resides on the Tempo SATA card? | Mar-02-10 |
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39 |
| Can I hot-swap a disk drive that is attached to any Sonnet Tempo Serial ATA card? | Mar-23-10 |
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40 |
| How does hot-swap functionality work? | Mar-02-10 |
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42 |
| Can the Tempo SATA cards co-exist with other manufacturers' Serial ATA cards? | Oct-27-09 |
|
63 | 
| Can I operate two Tempo SATA cards in the same system? | Sep-02-09 |
| Yes, this is a great way to expand capacity and performance. If two or more Tempo-X, X4+4, X8, X4i, X4P, E4i, or E4P cards are installed to the same machine they must all have the same firmware version to avoid conflicts. |
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67 |
| What kind of performance can I expect from a using a Sonnet Tempo SATA Card in a PCI slot (like in a Power Mac G4)? | Oct-12-09 |
|
96 |
| Is Tempo SATA X4P compatibility with all sub-versions of Mac OS 10.4? | Oct-13-09 |
|
100 |
| Mirrored (RAID 1) will sometimes hang on erase volume. | May-11-09 |
|
118 |
| Unable to connect Sonnet Tempo eSATA locking cable to a Tempo SATA E4P card in an Apple Xserve. | May-06-09 |
|
120 |
| How do I set up a RAID 0 striped array under Windows XP Professional or Vista? | Mar-23-10 |
|
121 |
| Can I set up a RAID 1 mirrored array under Windows XP or Vista? | Mar-23-10 |
|
170 |
| Tempo SATA X4P: 1) Although labeled a 3726, software identifies the drive enclosure's port multiplier as a Silicon Image 4726, but without the RAID features 2) With no drives in the enclosure, Disk Utility shows a "phantom" SV-2000 device 3) Completely unpredictable performance and reliability of drives mounted in these enclosures. | May-07-09 |
| fter much testing of drive enclosures with Silicon Image 3726 and 4726 port multipliers, Sonnet discovered that many of the 3726-based solutions (3726 integrated onto a PCB for use in an enclosure) were shipped with old firmware. While the chip itself is physically labeled 3726, it identifies itself to the system as a 4726.
How to determine whether the Silicon Image port multiplier chip is identifying itself correctly to the system:
1) Turn on your system and drive enclosure (make sure the two are connected).
2) Launch the Console application found in Applications/Utilities.
3) In the system.log window, click the Logs button in the upper left corner to select the system.log file. In the upper right corner, type "port multiplier" in the filter field, and then press the return key; the filtered resutls will show the port multiplier firmware identificationn.
Firmware with no issues will display either:
SonnetSATA::detectDrivesOnChannel@0: Port Multiplier 0x1095 0x3726 0x17 0x06 0x06
SonnetSATA::detectDrivesOnChannel@0: Port Multiplier 0x1095 0x4726 0x1F 0x06 0x07
Problematic firmware for the 3726 will display:
SonnetSATA::detectDrivesOnChannel@0: Port Multiplier 0x1095 0x4726 0x00 0x06 0x06
The key to identifying problematic firmware is the 0x00 firmware revision in the third number.
Solution: Update the port multiplier board's firmware.
Updating the port multiplier firmware solves this problem. Silicon Image can provide the latest firmware, but the flasher program only works with PCs. If you have a PC with a Serial ATA host adapter, you may update the firmware yourself. Visit Silicon Image's support page. Dwnload both files and update your drive enclosure's port multiplier firmware to the correct version. Note that you must have a drive installed in the enclosure to update the firmware.
If you do not have access to a PC with a Serial ATA host adapter, please contact the company that sold you your port multiplier board, tell them your Silicon Image 3726 port multiplier board identifies itself as a 4726, and ask them to help you resolve the issue.
About the Sonnet Fusion 500P: This product uses the latest port multiplier firmware and has been verified to work properly with Sonnet Tempo E4P and X4P port multiplier-aware Serial ATA host adapters. |
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|
404 |
| The Sonnet Tempo SATA card does not work with my Western Digital My Book Premium ES Edition, or Seagate Technology FreeAgent Pro. | Mar-02-10 |
| Sonnet Tempo cards are compatible with most external SATA storage. However, external hard drives with USB 2.0/eSATA dual interface based on the Oxford Semiconductor OXU931DS storage controller chip may not be compatible with Mac OS X when connected via SATA. Known issues are kernel panics occurring when the drive is connected, or the drive not being recognized by the operating system.
Summary of eSATA storage
- Storage with eSATA alone.......................................................compatible
- Storage with Triple interfaces.................................................compatible
- Storage with Quad interfaces..................................................compatible
- Storage with eSATA plus Firewire 400 and/or 800..................compatible
- Storage with port multiplier support (multiple drives).............compatible
- Storage with RAID 0, 1, or 5 (multiple drives)..........................compatible
- Storage with eSATA plus USB (based on JMicron 20366)..........compatible
these compatible drives include, but are not limited to:
1) OWC Mercury On-the-Go USB 2.0/eSATA 2.5" portable
- Storage with eSATA plus USB (based on Oxford OXU931DS)....not compatible
these incompatible drives include, but are not limited to:
1) Western Digital My Book Premium ES Edition
2) Seagate Technology FreeAgent Pro |
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|
452 |
| I upgraded my Tempo SATA software in a PowerMac G4 or G5 and the card is giving a lot of system errors. | Oct-12-09 |
|
454 |
| I have connected a large hardware RAID volume (for example, a 4TB Fusion D400QR5) to a Sonnet Pro SATA card in a Macintosh, and it is showing up as only 2TB. Why? | Oct-14-09 |
|
459 |
| The performance of my drive array is significantly less than I expect. | Jun-14-11 |
|
491 |
| Are Sonnet Tempo SATA cards compatible with the Drobo S? | Feb-02-11 |
|
544 |
| How do I uninstall the Sonnet Pro SATA Driver? | Dec-26-10 |
|
757 |
| My Stardom RAIDSonic ST3620-2S-S2 is not reliable with 6Gb drives and and a 6Gb controller. | Jul-08-13 |
| The Stardom RAIDSONIC ST3620-2S-S2 is not reliable when connected at 6Gb. It was designed for 3Gb SATA. If you connected previously using a 3Gb controller, even with 6Gb drives, the connection was 3Gb. With the 6Gb controllers and 6Gb drives, the connection is negotiated at 6Gb, but the connection is not reliable because of the older design of the Stardom chassis does not support 6Gb. The drives may not be recognized or if recognized, transfers will fail at some point. |
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