| ID | | Article Title | Post Date |
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169 | 
| May I discard my original CPU after installing Sonnet's upgrade cards?
| May-07-09 |
| Sonnet recommends that you keep the original processor card even after installing our upgrade cards in case you ever need them. |
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171 | 
| The speed indicated on the G3 or G4 chip on my Sonnet processor upgrade doesn't seem to match the speed of the upgrade I purchased. What's the story? | May-07-09 |
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175 |
| The Crescendo/Encore installer hangs, or crashes the system; occurs most often when run from the Sonnet installer CD while using Mac OS 9. | May-07-09 |
| Under certain conditions, the Crescendo/Encore Installer application encounters conflicts that cause it to hang, or even crash the computer when the computer is booted in Mac OS 9 with extensions on.
To solve this issue, follow these steps:
1) If you have attempted to run the application directly from the Sonnet Installer CD, copy the Crescendo/Enc Ins file from the CD to the desktop (single-click and drag the file from the Mac OS 7-9 ONLY, not CLASSIC folder on to the desktop). Otherwise, go to step 2.
2) Restart the computer under Mac OS 9 with extensions off (hold down the Shift key when you turn on the computer until the message "Extensions Off" appears).
3) Launch the Crescendo/Encore Installer from the desktop and follow the instructions. |
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176 |
| Sonnet OS X Installer Instructions | May-07-09 |
| MAC OS X USERS -- Install Sonnet Firmware Patch
This section describes the installation of software required to support the Encore ZIF, Encore ST, or ST Duet G4 in your computer. Please note you MUST run the Sonnet Firmware Updater before you install this upgrade card. If you do not run the updater, your computer will not operate with the processor upgrade installed.
1) Insert the Sonnet Installer CD into the CD-ROM drive. Double-click the Sonnet Install CD icon. When the Sonnet Install CD window appears, double-click the Mac OS X ONLY folder.
2) Double-click the Sonnet Firmware Updater icon; Mac OS X's built-in Install program will launch. Follow the onscreen directions to complete the installation of the Sonnet Firmware Updater and Sonnet Firmware Remover applications to your Applications folder.
3) Shut down your computer.
4) Press and hold the programmer's button until you hear a long tone; release the button when you hear the tone. Note: programmer's button is the little tiny pinhole on the front of a Quicksilver.
4a. For QuickSilver 2002: While holding the programmer's button, press and hold the 'start-up' button on the front of the Mac. When the Mac starts up, release the start-up button. Continue to hold the programmer's button and when you hear a long tone, release it.
5) Once the startup process is complete and you have logged in (if necessary), go to the Finder and select Applications from the Go menu.
6) Locate Sonnet Firmware Updater, and then double-click its icon to launch the application.
7) When the Sonnet Firmware Updater window appears, click OK.
8) When the Authenticate window appears, enter the Administrator password, and then click OK.
9) When the Wait message appears, DO NOT CLICK OK; just wait. Clicking the OK button will cause the application to quit. After the Wait message disappears, another message will appear indicating that the ROM is being patched. Do not turn the power off; this process may take several minutes.
10) When the message stating that the ROM has been patched appears, click OK. Shut down your computer; you may now install the Encore ZIF, Encore ST or ST Duet processor upgrade card.
Note: After updating your system's firmware with the Sonnet firmware installer, you do not need to install the other software located in the Mac OS X ONLY folder on the Sonnet Installer CD; that software is used for other processor upgrade cards by Sonnet. |
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204 |
| Mac OS 10.5 "Leopard" shuts down a few seconds into booting after a new installation of the OS. | May-07-09 |
|
218 |
| The computer's standard startup process takes noticeably longer after upgrading to any Mac OS 9.x system from Mac OS 8.6 or earlier. | May-12-09 |
| This is not a malfunction and is not related in any way to Sonnet upgrade products; this is the result of an additional Mac OS 9.x startup process that did not occur during startup in earlier Mac OS versions. There is a new "hidden" Mac OS 9.x feature called Startup Memory Tests in the Memory Control Panel, which defaults to the "On" setting. This adds time during a startup or restart, as all of the RAM installed in the computer is checked.
This issue affects any machine running OS 9.x (OS X status is unknown as of this writing), with or without upgrades installed. The more RAM installed, the longer the test. (Note that a Mac upgraded with a Sonnet G3 or G4 processor card gets through this process much faster than a "stock" machine.)
Since this is not a malfunction, no solution is required. However, since RAM seldom fails after the first few days of regular use, you may turn this test off if a faster startup cycle is desired. To access this feature you must hold down the Command key and the Option key WHILE opening the Memory Control Panel. When the control panel opens, you will see a setting at the bottom of the control panel. Click the Startup Memory Tests' Off button, then close the Memory Control Panel. Be aware that from now on, when you start up or restart your computer, the Mac OS will NOT check your RAM. If in the future you suspect a memory problem and want to check your RAM, you will need to repeat this procedure and turn the Startup Memory Tests back on. |
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