User's guide for the Sonnet Fusion D400Q 4-bay Serial ATA enclosure with quad interface storage system. These directions apply to storage systems with drives.
When attempting to connect a Sonnet Tempo eSATA locking cable to a Tempo SATA E4P card in an Xserve, the locking connector housing may not fit in the tight space at the rear of the Xserve. To properly connect the cable, simply remove the locking housing from the connector end (two screws) and it will fit.
2. Input all the neccessary drive information and continue until you are issued an RMA or return#.
3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.
4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA.