Fusion D400RAID
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Driver (4)
Firmware (0)
Manual (4)
FAQ (8)
IDArticle TitlePost Date
91 Installation of the Sonnet (ATTO OEM) RAID card in an 8-core Mac Pro with a Fusion D800RAID, R800RAID, or D400RAID storage system.May-12-09
98 ATTO R380 RAID Software (Feb. 2008)Aug-05-09
The February 2008 release of the ATTO software broke the "automaponboot" feature, in which an array that is moved to another machine will be automatically recognized. Sonnet will not be posting this update. For customers who may have upgraded directly from ATTO, we recommend they change the automaponboot setting to 'disabled.' This way on each reboot the mappings will persist.

The new ATTO software release included these enhancements:

* Staggered startup.
* Autorebuild - RAID will automatically start rebuilding if it finds a damaged disk replaced by a clean one.
* Adaptive read-ahead policy - will read ahead for long data streams, not for short ones.
 
101 Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays.Oct-22-10
Sonnet engineering has fixed this issue with some Fusion storage systems. This issue was addressed and fixed as follows:

APRIL, 2008: in Fusion D400Q and Fusion D500P systems with serial numbers beginning with J.
MAY 20, 2008: In Fusion D800RAID with serial numbers beginning with G.
All versions of Fusion R400Q and R800RAID are compatible with Seagate ES.2 Drives.

Note: Seagate ES.2 drives have lower performance than Sonnet recommended drives.
 
202 Under Mac OS X 10.5.6, the PCI Express Expansion Slot Utility (early Mac Pro) always reports 8x, 1x, 1x, 16x no matter how its set.May-06-09
387 How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back?Mar-23-10
Seagate has a provisions in place to deal with replacing drives in sensitive / classified environments.

1. Start by going to the Seagate Warranty Validation page http://support.seagate.com/customer/warranty_validation.jsp

2. Input all the neccessary drive information and continue until you are issued an RMA or return#.

3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.

4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA.
 
445 What is the default drive timeout in Fusion RAID systems? Should I change it?Mar-24-10
The default drive timeout Fusion RAID systems is 30 seconds. The default is generally the best, but may be insufficient for some Seagate drives, which in rare instances may not respond within a 30 second timeout and consequently appear as degraded. If you are using Seagate drives, Sonnet recommends setting the timeout to 60 seconds, with the CLI command, "set raidcommandtimeout 60000".
 
450 My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why?Mar-24-10
822 What hard drives does Sonnet recommend for 4-drive desktop systems?Nov-05-15