| ID | | Article Title | Post Date |
|
91 | 
| Installation of the Sonnet (ATTO OEM) RAID card in an 8-core Mac Pro with a Fusion D800RAID, R800RAID, or D400RAID storage system. | May-12-09 |
|
98 |
| ATTO R380 RAID Software (Feb. 2008) | Aug-05-09 |
|
101 | 
| Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays. | Oct-22-10 |
| Sonnet engineering has fixed this issue with some Fusion storage systems. This issue was addressed and fixed as follows:
APRIL, 2008: in Fusion D400Q and Fusion D500P systems with serial numbers beginning with J.
MAY 20, 2008: In Fusion D800RAID with serial numbers beginning with G.
All versions of Fusion R400Q and R800RAID are compatible with Seagate ES.2 Drives.
Note: Seagate ES.2 drives have lower performance than Sonnet recommended drives. |
| |
|
202 |
| Under Mac OS X 10.5.6, the PCI Express Expansion Slot Utility (early Mac Pro) always reports 8x, 1x, 1x, 16x no matter how its set. | May-06-09 |
|
301 |
| Formatting a drive array greater than 16TB with APT (Apple Partition Table) fails in a Macintosh. | Jun-16-09 |
|
387 |
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
| Seagate has a provisions in place to deal with replacing drives in sensitive / classified environments.
1. Start by going to the Seagate Warranty Validation page http://support.seagate.com/customer/warranty_validation.jsp
2. Input all the neccessary drive information and continue until you are issued an RMA or return#.
3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.
4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA. |
| |
|
445 |
| What is the default drive timeout in Fusion RAID systems? Should I change it? | Mar-24-10 |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
|
775 |
| Does the ATTO R380 Support OS X 10.9 (Mavericks)? | Oct-21-13 |
| Official ATTO support ends with OS X 10.8.5.
With OS X 10.9+, you will no longer be able to boot from a drive or array connected to an ATTO R380, and you will no longer be able to create new RAID groups. You can install current drivers for this card under Mavericks, but there will be no support from ATTO. Furthermore, Mavericks OS will complain at every boot about using unsigned drivers.
To transition to Mavericks, customers with an early Fusion DX800RAID storage unit equipped with an R380 RAID controller can purchase from Sonnet an R680 RAID controller with an included cooling upgrade kit.
All Fusion DX1600RAID units were equipped with an R680 RAID controller, which has complete Mavericks support.
The Fusion D800RAID and R800RAID storage units are not compatible with the ATTO R680 card. To transition to Mavericks, customers with a Fusion D800RAID or R800RAID must upgrade to a DX800 storage unit which includes an R680 controller. The drives can be moved with the RAID array intact. If you would like to make this upgrade, contact Sonnet sales to inquire about purchasing a DX800 without drives. |
| |
|
788 |
| Can I use an ATTO R680 with the R800RAID or D800RAID? | Jun-24-14 |
|
955 |
| Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger? | May-31-18 |
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