| ID | | Article Title | Post Date |
|
91 | 
| Installation of the Sonnet (ATTO OEM) RAID card in an 8-core Mac Pro with a Fusion D800RAID, R800RAID, or D400RAID storage system. | May-12-09 |
|
98 |
| ATTO R380 RAID Software (Feb. 2008) | Aug-05-09 |
|
101 |
| Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays. | Oct-22-10 |
|
202 |
| Under Mac OS X 10.5.6, the PCI Express Expansion Slot Utility (early Mac Pro) always reports 8x, 1x, 1x, 16x no matter how its set. | May-06-09 |
|
301 |
| Formatting a drive array greater than 16TB with APT (Apple Partition Table) fails in a Macintosh. | Jun-16-09 |
|
387 | 
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
| Seagate has a provisions in place to deal with replacing drives in sensitive / classified environments.
1. Start by going to the Seagate Warranty Validation page http://support.seagate.com/customer/warranty_validation.jsp
2. Input all the neccessary drive information and continue until you are issued an RMA or return#.
3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.
4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA. |
| |
|
445 |
| What is the default drive timeout in Fusion RAID systems? Should I change it? | Mar-24-10 |
| The default drive timeout Fusion RAID systems is 30 seconds. The default is generally the best, but may be insufficient for some Seagate drives, which in rare instances may not respond within a 30 second timeout and consequently appear as degraded. If you are using Seagate drives, Sonnet recommends setting the timeout to 60 seconds, with the CLI command, "set raidcommandtimeout 60000". |
| |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
| With Snow Leopard (10.6), Apple adopted the standard usage of terabyte (TB) which equals 1,000,000,000,000 bytes = 10-to-the-12th bytes. Hard drive manufacturers have always specified drive capacity with standard usage which will now match what Mac OS X reports.
WIth Leopard (10.5) and previous versions of Mac OS X, Apple used the binary interpretation of terabyte, (technically a tebibyte) = 1,099,511,627,776 bytes = 2-to-the-40th bytes. Windows also uses binary interpretation.
Under Snow Leopard, drive capacity will be shown per drive specifications. For example, under OS X 10.6, a 1TB drive will appear as a 1000 GB capacity drive (but under OS X 10.5 as a 909 GB capacity drive). For additional information see support.apple.com/kb/TS2419.
What does this mean in real terms? Do I get an immediate increase in storage space?
Formatting or actual capacity does not change at all, only the reported capacity because of the change from base-2 to base-10.
Should I reformat the drives before attempting to plug in a previously 10.5 formatted unit into a 10.6 machine or vice versa?
Reformatting is not necessary at all.
What happens if I plug a 10.6 formatted unit into a 10.5 machine or vice versa?
The volume is seen normally. It is completely compatible and can be transparently moved back and forth. |
| |
|
775 |
| Does the ATTO R380 Support OS X 10.9 (Mavericks)? | Oct-21-13 |
|
788 |
| Can I use an ATTO R680 with the R800RAID or D800RAID? | Jun-24-14 |
| Can I use an ATTO R680 with the R800RAID or D800RAID? The ATTO R380 that come with these storage units does not have full OS X 10.9 support and I want to migrate to Mavericks.
Background:
The D800RAID and R800RAID were qualified with the ATTO R380 RAID controller card. The R380 is a 3Gb SAS card will link to modern 6Gb hard drives at 3Gb. The R680 would link at 6Gb, however, these chassis were never qualified at 6Gb, and migrating to an R680 means one must force the R680-to-hard drive link to 3Gb for reliable operation. Because SATA hard drives are not capable of saturating a 3Gb link, the performance impact is minimal.
After installing the R680, and before formatting the RAID array, force the link to 3Gb...
Run Terminal, and type: sudo ./atsasnvr -k 3
A reboot is necessary for the change to take effect.
You can now use the R680 with the D800RAID or R800RAID. |
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|
955 |
| Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger? | May-31-18 |
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