| ID | | Article Title | Post Date |
|
91 | 
| Installation of the Sonnet (ATTO OEM) RAID card in an 8-core Mac Pro with a Fusion D800RAID, R800RAID, or D400RAID storage system. | May-12-09 |
|
98 |
| ATTO R380 RAID Software (Feb. 2008) | Aug-05-09 |
|
101 |
| Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays. | Oct-22-10 |
|
202 |
| Under Mac OS X 10.5.6, the PCI Express Expansion Slot Utility (early Mac Pro) always reports 8x, 1x, 1x, 16x no matter how its set. | May-06-09 |
|
301 |
| Formatting a drive array greater than 16TB with APT (Apple Partition Table) fails in a Macintosh. | Jun-16-09 |
|
387 | 
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
| Seagate has a provisions in place to deal with replacing drives in sensitive / classified environments.
1. Start by going to the Seagate Warranty Validation page http://support.seagate.com/customer/warranty_validation.jsp
2. Input all the neccessary drive information and continue until you are issued an RMA or return#.
3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.
4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA. |
| |
|
445 |
| What is the default drive timeout in Fusion RAID systems? Should I change it? | Mar-24-10 |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
|
775 |
| Does the ATTO R380 Support OS X 10.9 (Mavericks)? | Oct-21-13 |
| Official ATTO support ends with OS X 10.8.5.
With OS X 10.9+, you will no longer be able to boot from a drive or array connected to an ATTO R380, and you will no longer be able to create new RAID groups. You can install current drivers for this card under Mavericks, but there will be no support from ATTO. Furthermore, Mavericks OS will complain at every boot about using unsigned drivers.
To transition to Mavericks, customers with an early Fusion DX800RAID storage unit equipped with an R380 RAID controller can purchase from Sonnet an R680 RAID controller with an included cooling upgrade kit.
All Fusion DX1600RAID units were equipped with an R680 RAID controller, which has complete Mavericks support.
The Fusion D800RAID and R800RAID storage units are not compatible with the ATTO R680 card. To transition to Mavericks, customers with a Fusion D800RAID or R800RAID must upgrade to a DX800 storage unit which includes an R680 controller. The drives can be moved with the RAID array intact. If you would like to make this upgrade, contact Sonnet sales to inquire about purchasing a DX800 without drives. |
| |
|
788 |
| Can I use an ATTO R680 with the R800RAID or D800RAID? | Jun-24-14 |
| Can I use an ATTO R680 with the R800RAID or D800RAID? The ATTO R380 that come with these storage units does not have full OS X 10.9 support and I want to migrate to Mavericks.
Background:
The D800RAID and R800RAID were qualified with the ATTO R380 RAID controller card. The R380 is a 3Gb SAS card will link to modern 6Gb hard drives at 3Gb. The R680 would link at 6Gb, however, these chassis were never qualified at 6Gb, and migrating to an R680 means one must force the R680-to-hard drive link to 3Gb for reliable operation. Because SATA hard drives are not capable of saturating a 3Gb link, the performance impact is minimal.
After installing the R680, and before formatting the RAID array, force the link to 3Gb...
Run Terminal, and type: sudo ./atsasnvr -k 3
A reboot is necessary for the change to take effect.
You can now use the R680 with the D800RAID or R800RAID. |
| |
|
955 |
| Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger? | May-31-18 |
| |
