Operating System Requirements: macOS 10.10+ Description: This software includes the latest flash bundle, driver, and ConfigTool application software for the Sonnet 6Gb/s SAS/SATA RAID controller card (ATTO R680) included with Fusion DX800RAID, Fusion DX800RAID Thunderbolt Edition, and Fusion RX1600RAID (part number FUS-RX16S6-xxTB) storage systems.
Important Notes:
You must update your OS to at least OS X 10.10.5
You must update the your RAID controller card's flash bundle and driver software before using the latest Configuration Tool application.
2. Input all the neccessary drive information and continue until you are issued an RMA or return#.
3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.
4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA.