| ID | | Article Title | Post Date |
|
301 | 
| Formatting a drive array greater than 16TB with APT (Apple Partition Table) fails in a Macintosh. | Jun-16-09 |
|
302 |
| I connected two Fusion DX800 (RX1600) RAIDs to the same controller, but only one show up to the ATTO configuration tool and the OS. | May-20-09 |
|
387 | 
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
| Seagate has a provisions in place to deal with replacing drives in sensitive / classified environments.
1. Start by going to the Seagate Warranty Validation page http://support.seagate.com/customer/warranty_validation.jsp
2. Input all the neccessary drive information and continue until you are issued an RMA or return#.
3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.
4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA. |
| |
|
402 |
| What is the best way to configure my Fusion RX1600 RAID group for best video editing performance? | Sep-23-09 |
|
445 |
| What is the default drive timeout in Fusion RAID systems? Should I change it? | Mar-24-10 |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
|
719 |
| My performance is lower than I expected. Does the drive order matter? | Nov-02-12 |
| In a 16-drive Fusion chassis, Sonnet formats, tests, and builds a RAID at the factory, then removes and numbers (as of Nov 2012) the drives for safe shipping. It is important to install the drives in the numbered order left-to-right. If you don't do this, the performance will suffer because the drive sequence gets scrambled through the SAS expanders to the RAID engine.
If you used the original RAID group built by Sonnet which did not have numbered drives or which numbered drives were not installed in sequential order, then back up your data, delete the RAID group and build a new RAID and your performance will improve.
This note does not apply to the DX800RAID. |
| |
|
955 |
| Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger? | May-31-18 |
| |
