| ID | | Article Title | Post Date |
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756 | 
| Do the Sonnet USB 2.0 or USB 3 cards support the Apple SuperDrive? | Apr-02-22 |
|
759 | 
| My bus-powered USB 3 drive or SSD will not reliably mount or transfer data. | Dec-14-19 |
| High power bus-powered drives are supported by the current and recent line of Sonnet USB 3 cards, plus the Tango 3.0 PCIe (FW8USB3A-E) cards, but not the discontinued USB 3.0 PCIe cards (USB3-E or USB3M-E), the initial version of the Tango 3.0 PCIe card (FWUSB3-E), or any USB 2.0 cards.
If you are still having trouble, this may be a problem due to a voltage drop in the USB cable. Use the following guide to select the correct cable for your application.
In general, these cables should work with SSDs or optical drives drawing up to 2A of current:
Type........Power-Carrying Wires....Cable Outside Diameter....Maximum Cable Length
USB 2.0..........28 AWG...............................3.8mm...........................0.15m (0.5 ft)
USB 2.0..........24 AWG...............................4.7mm...........................0.3m ( 1 ft)
USB 2.0..........22 AWG...............................5.0mm..............................1m ( 3 ft)
USB 3.0..........20 AWG...............................6.0mm..............................1m ( 3 ft)
Generally, the gauge of the power-carrying wires can be inferred from the cable outside diameter. |
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|
817 |
| Storage connected to a USB 3 PCIe card (or Tango combo card) gives an macOS error message upon wake from sleep. | May-12-20 |
| To minimize power usage during sleep, power is removed from PCIe cards. Because of this power-saving specification, a USB 3 PCIe card is unable to maintain USB port power during sleep. In macOS, this result in a storage device disconnect upon wake from sleep. The storage device will automatically remount, but the system reports a disconnect message. Because macOS flushes all caches before sleeping, this disconnect should never result in any loss of data. |
| |
|
933 |
| What versions of macOS support Allegro USB 3 cards? | Apr-02-22 |
| All Sonnet Allegro (and Fusion Dual 2.5" SSD RAID) PCIe Cards use a macOS pre-installed driver.
These cards are compatible with macOS 10.10 in the MacPro 3,1; 4,1 & 5,1 and in Thunderbolt 2 Expansion chassis.
These cards are not compatible with macOS 10.11, due to a bug in the Apple driver.
These cards are compatible with macOS 10.12 (2)-10.14 in the MacPro 5,1 and in Thunderbolt 2 & 3 Expansion chassis.
These cards are compatible with macOS 10.15-macOS 12 in the 2019 Mac Pro and in Thunderbolt 2 & 3 Expansion chassis.
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Notes:
- These cards are not compatible with Thunderbolt 1 expansion chassis.
- macOS 10.12 erroneously reports a 5Gbps connection when connected at 10Gbps.
- The maximum Apple-supported OS for the Mac Pro 3,1 and 4,1 is OS X 10.11. Dosdude1 offers patchers to allow installation of newer versions of macOS. The Apple USB 3 driver in these patched newer versions will support the Allegro cards.
- Performance of the Allegro cards may be limited by the Mac Pro 5,1 PCIe 2.0 bandwidth.
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| |
|
956 |
| What generations of Thunderbolt chassis do Sonnet Allegro PCIe cards support? | Apr-02-22 |
|
971 |
| One or more of my ports has stopped working on my USB 3 card. | Aug-24-22 |
|
1080 |
| What is the difference between USB 3.0, 3.1 and 3.2? | Apr-02-22 |
| USB 3 is the specification revision published by the USB Implementers Forum. Dot 0, dot 1, or dot 2 is the revision level of the specification. USB 3.2 superseded USB 3.1, which superceded USB 3.0. Each version of the specification retained what was in the previous specification and added something new. USB 3.1 added 10Gbps. USB 3.2 adds 20Gbps.
Our cards have not changed. We have updated the naming on our web site to conform with the latest specification.
This chart may help...
USB 3.0____USB 3.1___________________USB 3.2________________
USB 3.0 -> USB 3.1 Gen 1 (5Gbps) --> USB 3.2 Gen 1 (5Gbps)
..................USB 3.1 Gen 2 (10Gbps) -> USB 3.2 Gen 2 (10Gbps)
.............................................................USB 3.2 Gen 2x2 (20Gbps) |
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|
1099 |
| What makes Sonnet USB 3.2 Cards more reliable than other USB 3 cards? | Apr-02-22 |
|
1144 |
| Why does Sonnet use only PCIe 2 to connect the two controllers on these 4-port USB 3.2 Gen 2 cards? | Apr-18-21 |
|
1149 |
| How to configure Linux to use Allegro Pro USB card models USB3C-4PM-E and USB3-PRO-4P10-E | May-04-21 |
|
1168 |
| If I put a usb 2.0 and 3.0 device on the same controller will the speeds for the 3.0 device drop to 2.0 like older split-port controllers? | Dec-07-21 |
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