ID | | Article Title | Post Date |
808 |
| What 10GBase-T switches and PCIe cards has Sonnet tested for interoperability? | Dec-22-19 |
| Sonnet has completed the Apple and Intel certification tests and is compatible with all mainstream 10GBASE-T switches and PCIe cards. |
  |
809 |
| What reasonably-priced 10GBASE-T switches can Sonnet recommend? | Dec-22-19 |
814 |
| I'm getting low throughput on macOS. How can I fix this? | May-26-22 |
993 |
| My system crashes, freezes, or fails to connect when I talk to a storage device on the network | May-13-22 |
1015 |
| Can I connect a Solo10G Thunderbolt 3 Edition Adapter to a Thunderbolt 2 Mac? | May-13-22 |
1018 |
| I'm getting poor performance with my Solo10G through a Netgear XS716 10G switch. | May-30-20 |
1041 |
| Upon connecting the Solo10G, I see an error message "Accessory Needs More Power" | May-13-22 |
1044 |
| My 10G/25G adapter performance drops significantly on a laptop when battery level is low. | Mar-20-23 |
1081 |
| I see the Solo10G in macOS, but it is not making a reliable network connection. | May-13-22 |
| Your network preferences may be corrupt...
1) Go to System Preference..."Network".
2) Record your Network setups.
3) Select: Locations: Edit Locations.
4) Select each location except Automatic and click "-" to delete.
5) Click Apply.
6) Delete each of your 10GbE Network Ports by selecting each of them and clicking "-".
7) When you see the dialog box asking if you would like the controllers to return, click No.
8) Click Apply.
9) Click + to add your 10GbE networks connections.
10) Set them up from your notes.
11) Click Apply.
12) Wait five minutes for the system to refresh the settings.
If that doesn't work, delete the following two files with the terminal commands:
sudo rm /Library/Preferences/SystemConfiguration/NetworkPreferences.plist
sudo rm /Library/Preferences/SystemConfiguration/preferences.plist
Restart and recreate your network settings.
If that doesn't work, contact support@sonnettech.com. Be sure to save and send a System Report. |
  |
1123 |
| I upgraded macOS Big Sur to version 11.1, and my Solo10G stopped working. | May-13-22 |
| This update corrupts the network settings. To recover, you need to delete the network plists and recreate your network settings.
Launch Terminal and type the following:
sudo rm /Library/Preferences/SystemConfiguration/NetworkPreferences.plist
sudo rm /Library/Preferences/SystemConfiguration/preferences.plist
Restart and recreate your network settings.
If that doesn't work, contact support@sonnettech.com. Be sure to save and send a System Report. |
  |
1157 |
| On my older TB3 Mac, my 10GbE sometimes becomes non-responsive. | May-13-22 |
1188 |
| My Solo10G fails to enumerate. | Jun-02-22 |
1194 |
| My Solo10G crashes on my HP Zbook. | Aug-13-22 |
1214 |
| My Solo10G isn't working with my Lenovo Thinkpad P15 | Mar-23-23 |
| On the Lenovo Thinkpad P15 (and possibly other Thinkpads), you must set 'DMA Kernel Protection' in the BIOS/UEFI to 'Disable' to allow the Solo10G to function in Windows. |
  |
  |