Fusion D400RAID
Please click the arrow next to the category to expand or collapse:
Driver (4)
Firmware (0)
Manual (4)
FAQ (8)
IDArticle TitlePost Date
91 Installation of the Sonnet (ATTO OEM) RAID card in an 8-core Mac Pro with a Fusion D800RAID, R800RAID, or D400RAID storage system.May-12-09
98 ATTO R380 RAID Software (Feb. 2008)Aug-05-09
101 Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays.Oct-22-10
202 Under Mac OS X 10.5.6, the PCI Express Expansion Slot Utility (early Mac Pro) always reports 8x, 1x, 1x, 16x no matter how its set.May-06-09
387 How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back?Mar-23-10
Seagate has a provisions in place to deal with replacing drives in sensitive / classified environments.

1. Start by going to the Seagate Warranty Validation page http://support.seagate.com/customer/warranty_validation.jsp

2. Input all the neccessary drive information and continue until you are issued an RMA or return#.

3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.

4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA.
 
445 What is the default drive timeout in Fusion RAID systems? Should I change it?Mar-24-10
The default drive timeout Fusion RAID systems is 30 seconds. The default is generally the best, but may be insufficient for some Seagate drives, which in rare instances may not respond within a 30 second timeout and consequently appear as degraded. If you are using Seagate drives, Sonnet recommends setting the timeout to 60 seconds, with the CLI command, "set raidcommandtimeout 60000".
 
450 My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why?Mar-24-10
With Snow Leopard (10.6), Apple adopted the standard usage of terabyte (TB) which equals 1,000,000,000,000 bytes = 10-to-the-12th bytes. Hard drive manufacturers have always specified drive capacity with standard usage which will now match what Mac OS X reports.

WIth Leopard (10.5) and previous versions of Mac OS X, Apple used the binary interpretation of terabyte, (technically a tebibyte) = 1,099,511,627,776 bytes = 2-to-the-40th bytes. Windows also uses binary interpretation.

Under Snow Leopard, drive capacity will be shown per drive specifications. For example, under OS X 10.6, a 1TB drive will appear as a 1000 GB capacity drive (but under OS X 10.5 as a 909 GB capacity drive). For additional information see support.apple.com/kb/TS2419.

What does this mean in real terms? Do I get an immediate increase in storage space?
Formatting or actual capacity does not change at all, only the reported capacity because of the change from base-2 to base-10.

Should I reformat the drives before attempting to plug in a previously 10.5 formatted unit into a 10.6 machine or vice versa?
Reformatting is not necessary at all.

What happens if I plug a 10.6 formatted unit into a 10.5 machine or vice versa?
The volume is seen normally. It is completely compatible and can be transparently moved back and forth.
 
822 What hard drives does Sonnet recommend for 4-drive desktop systems?Nov-05-15
In addition to specific drives that Sonnet has qualified, Sonnet recommends using hard disk drives that are qualified by the manufacturer for desktop NAS systems.

Drive Family Enterprise Warranty RPM Cache Rotational Reference
(years) (MB) Vibration
Compensation
HGST Deskstar NAS 3 7200 64-128 Yes www.hgst.com/hard-drives/internal-drive-kits/nas-desktop-drive-kit
HGST Ultrastar \u8730 5 7200 64 Yes www.hgst.com/hard-drives/internal-drive-kits/performance-drive-kits
Seagate NAS HDD 3 5900 64 (1) www.seagate.com/products/network-attached-storage/nas-drives/
Seagate Enterprise NAS \u8730 5 7200 128-256 Yes www.seagate.com/products/network-attached-storage/nas-drives/
Seagate Enterprise Cap. \u8730 5 7200 128-256 Yes www.seagate.com/products/network-attached-storage/nas-drives/
Toshiba Sonace I \u8730 3 7200 64 Yes toshiba.semicon-storage.com/ap-en/product/storage-products/specialty/md03acaxxxv.html
Toshiba Sonance II \u8730 3 5400 128 Yes toshiba.semicon-storage.com/ap-en/product/storage-products/specialty/md04abaxxxv.html
WD Red 3 5400 16-64 (2) www.wdc.com/en/products/internal/nas/
WD Red Pro 5 7200 64-128 Yes www.wdc.com/en/products/internal/nas/
WD Re \u8730 5 7200 32-128 Yes www.wdc.com/en/products/internal/nas/


(1) Rotational Vibration Tolerance
(2) 3D Active Balance Plus