| ID | | Article Title | Post Date |
|
91 | 
| Installation of the Sonnet (ATTO OEM) RAID card in an 8-core Mac Pro with a Fusion D800RAID, R800RAID, or D400RAID storage system. | May-12-09 |
| Originally, the Sonnet (ATTO OEM) RAID card in an 8-core Mac Pro should be installed in the PCIe compatibility slot, not a PCIe 2.0 slot. If the RAID card must be inserted in a PCIe 2.0 slot, please do the following:
1) Upon rebooting your machine, launch the ATTO Configuration Utility.
2) Select the CLI tab and type "automap" to mount the drive array.
Note: A recent firmware was posted to the Sonnet website to address this issue. |
| |
|
202 | 
| Under Mac OS X 10.5.6, the PCI Express Expansion Slot Utility (early Mac Pro) always reports 8x, 1x, 1x, 16x no matter how its set. | May-06-09 |
|
301 |
| Formatting a drive array greater than 16TB with APT (Apple Partition Table) fails in a Macintosh. | Jun-16-09 |
|
302 |
| I connected two Fusion DX800 (RX1600) RAIDs to the same controller, but only one show up to the ATTO configuration tool and the OS. | May-20-09 |
|
387 |
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
| Seagate has a provisions in place to deal with replacing drives in sensitive / classified environments.
1. Start by going to the Seagate Warranty Validation page http://support.seagate.com/customer/warranty_validation.jsp
2. Input all the neccessary drive information and continue until you are issued an RMA or return#.
3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.
4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA. |
| |
|
445 |
| What is the default drive timeout in Fusion RAID systems? Should I change it? | Mar-24-10 |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
|
737 |
| I daisy-chained two DX800s and my drives don't show up. | Mar-08-18 |
|
775 |
| Does the ATTO R380 Support OS X 10.9 (Mavericks)? | Oct-21-13 |
|
955 |
| Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger? | May-31-18 |
| |
