| ID | | Article Title | Post Date |
|
92 | 
| Hard drives are not recognized in a Fusion D400Q or Fusion R400Q when connected via FireWire or USB. | Sep-21-09 |
| When connected via FireWire, FireWire800, or USB, there must be a drive in the first bay (top bay of Fusion D400Q; left bay of Fusion R400Q); otherwise, the hard drives in the other drive bays will not be recognized. If hard drive is connected via SATA, there is no issue. |
| |
|
101 |
| Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays. | Oct-22-10 |
| Sonnet engineering has fixed this issue with some Fusion storage systems. This issue was addressed and fixed as follows:
APRIL, 2008: in Fusion D400Q and Fusion D500P systems with serial numbers beginning with J.
MAY 20, 2008: In Fusion D800RAID with serial numbers beginning with G.
All versions of Fusion R400Q and R800RAID are compatible with Seagate ES.2 Drives.
Note: Seagate ES.2 drives have lower performance than Sonnet recommended drives. |
| |
|
112 |
| Unable to daisy-chain multiple Fusion D400Q or Fusion R400Q storage systems on a Firewire bus. | May-12-09 |
| This issue was addressed and fixed in April, 2008 for the following systems:
Fusion D400Q storage systems with a serial number beginning with J
Fusion R400Q storage systems with a serial number beginning with D |
| |
|
113 | 
| Connecting a Fusion D400Q or Fusion R400Q to computer system with USB or FireWire requires a hard drive in drive bay 1. | May-06-09 |
|
120 |
| How do I set up a RAID 0 striped array under Windows XP Professional or Vista? | Mar-23-10 |
|
121 |
| Can I set up a RAID 1 mirrored array under Windows XP or Vista? | Mar-23-10 |
|
122 |
| Fusion D400Q or Fusion R400Q RAID array write performance attached via FireWire under Windows Vista or Windows XP is poor. | May-06-09 |
| To improve performance, follow these steps:
Set Windows Device Policy to "Optimize for performance":
1) Click on "Start," right click "My Computer," and select "Manage" from the popup menu.
2) On the left panel tree, select "Disk Management."
3) Highlight the Sonnet Fusion Volume and select "Properties" from the popup menu.
4) Select the "Hardware" tab.
5) Highlight the Sonnet Fusion Volume and click the "Properties" button.
6) Select the "Policies" tab.
7) Select the "Optimize for Performance" radio button.
8) Click OK and exit.
Note: Make sure to use "Safe Removal" before disconnecting a Fusion storage system. |
| |
|
138 |
| Unable to format hard drives after moving a Fusion storage system from a Mac to Windows computer. | Mar-23-10 |
|
387 |
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
|
453 |
| Only the first drive of my Fusion D400Q, D500P, R400P, or R400Q is recognized when I connect via SATA. Why? | Mar-24-10 |
|
459 |
| The performance of my drive array is significantly less than I expect. | Jun-14-11 |
| |
