| ID | | Article Title | Post Date |
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101 | 
| Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays. | Oct-22-10 |
| Sonnet engineering has fixed this issue with some Fusion storage systems. This issue was addressed and fixed as follows:
APRIL, 2008: in Fusion D400Q and Fusion D500P systems with serial numbers beginning with J.
MAY 20, 2008: In Fusion D800RAID with serial numbers beginning with G.
All versions of Fusion R400Q and R800RAID are compatible with Seagate ES.2 Drives.
Note: Seagate ES.2 drives have lower performance than Sonnet recommended drives. |
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|
120 | 
| How do I set up a RAID 0 striped array under Windows XP Professional or Vista? | Mar-23-10 |
|
121 |
| Can I set up a RAID 1 mirrored array under Windows XP or Vista? | Mar-23-10 |
| No. RAID 1 mirroring is only supported under Windows Server, not Windows XP or Vista. |
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|
138 |
| Unable to format hard drives after moving a Fusion storage system from a Mac to Windows computer. | Mar-23-10 |
|
387 |
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
|
453 |
| Only the first drive of my Fusion D400Q, D500P, R400P, or R400Q is recognized when I connect via SATA. Why? | Mar-24-10 |
|
459 |
| The performance of my drive array is significantly less than I expect. | Jun-14-11 |
| Another manufacturer's previously-installed SATA driver may be accessing a Sonnet SATA card in error causing a drive access slowdown. For example, we have seen Fusion D400QR5 performance drop from 200MB/s to under 50MB/s in such circumstances. The solution is to remove the other manufacturer's SATA driver. |
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|
822 |
| What hard drives does Sonnet recommend for 4-drive desktop systems? | Nov-05-15 |
|
872 |
| I upgraded the hard drives in my D500P to larger drives and only one drive is showing up. | Nov-29-15 |
|
955 |
| Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger? | May-31-18 |
| Some newer drives use a hole pattern different from the traditional drive hole pattern for the bottom mounting points. The location of the bottom holes close to the connector did not change; however, the bottom holes near the middle have been removed and replaced with bottom holes close to the front of the drive.
The drives with the new bottom hole pattern include:
Seagate Iron Wolf drives (also missing the middle hole from the side mount hole troika)
Hitachi drives 8TB and larger
WD drives 8TB and larger
Incompatible mount holes
Echo 15+ Dock (side mount, but needs middle hole, so incompatible with only Seagate Iron Wolf)
Fusion F3 (bottom mount)
Fusion D400Q/R400P/D500P (bottom mount)
Fusion D800/R800 (bottom mount)
Compatible mount holes
Fusion R400S RAID (side mount)
Fusion R400 RAID USB 3 (side mount)
Fusion DX800/RX1600 (side mount) If using Iron Wolf line, must use Iron Wolf Pro with rotational vibration sensors
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