| ID | | Article Title | Post Date |
|
808 | 
| What 10GBase-T switches and PCIe cards has Sonnet tested for interoperability? | Dec-22-19 |
|
809 |
| What reasonably-priced 10GBASE-T switches can Sonnet recommend? | Dec-22-19 |
|
814 |
| I'm getting low throughput on macOS. How can I fix this? | May-26-22 |
|
972 |
| After I upgraded macOS, the Twin10G, Presto 10GbE, or other Sonnet PCIe card that requires a driver is not loading. | Dec-22-19 |
|
974 | 
| Can I get increased performance from Link Aggregation in macOS? | Dec-22-19 |
| We have found that a macOS client just ping-pongs back and forth between the two ports with no increase in performance. There is an increase in performance with only a macOS server that is connected to multiple clients. To get link aggregation to work, the switch must be capable of supporting it and the two switch ports connected to the Twin 10G must be configured as bonded ports. |
| |
|
993 |
| My system crashes, freezes, or fails to connect when I talk to a storage device on the network | May-13-22 |
|
994 |
| My Twin10G or Presto 10GbE is not working on macOS. | Dec-22-19 |
| Check to see whether the driver is loading.
From the Apple Menu, select "About this Mac".
Click "System Report..."
On the left, under Hardware, select "PCI".
At the top, is "Driver Installed" Yes or No?
If No, and you haven't installed the driver, download, install, and authorize it now.
Restart.
If No, and you have installed the driver, you need to authorize the driver.
Restart, which forces macOS to scan for unloaded drivers.
Go to System Preferences...Security & Privacy panel...General tab. You will see a message, "System software from developer "Sonnet Technologies" was blocked from loading." Click Allow. Note that you must have a hard-wired or Bluetooth mouse/trackpad to click allow. If you are connecting via Remote Access, macOS prevents you from clicking Allow.
Restart.
If Yes, on the left under Hardware, select "Ethernet Cards".
At the top, there should be two card ports labeled "ethernet". Select one of them.
In the info below, check the version number. Is it current? (1.7.2 as of Dec 2019)
If not current, download, install, and authorize the current driver.
Restart.
If current, your preferences may be corrupt...
1) Go to System Preference..."Network".
2) Record your Network setups.
3) Select: Locations: Edit Locations.
4) Select each location except Automatic and click "-" to delete.
5) Click Apply.
6) Delete each of your 10GbE Network Ports by selecting each of them and clicking "-".
7) When you see the dialog box asking if you would like the controllers to return, click No.
8) Click Apply.
9) Click + to add your 10GbE networks connections.
10) Set them up from your notes.
11) Click Apply.
12) Wait five minutes for the system to refresh the settings.
If that doesn't work, delete the following two files with the terminal commands:
sudo rm /Library/Preferences/SystemConfiguration/NetworkPreferences.plist
sudo rm /Library/Preferences/SystemConfiguration/preferences.plist
Restart and recreate your network settings.
If that doesn't work, contact support@sonnettech.com. Be sure to save and send a System Report. |
| |
|
1053 |
| Microsoft Ending Support for Windows 7 | Apr-04-19 |
| Original release date: March 19, 2019
All software products have a life-cycle. After January 14, 2020, Microsoft will no longer provide security updates or support for PCs running the Windows 7 operating system. After this date, this product will no longer receive free:
• Technical support for any issues
• Software updates
• Security updates or fixes
Computers running the Windows 7 operating system will continue to work even after support ends. However, using unsupported software may increase the risks from viruses and other security threats.
The Cybersecurity and Infrastructure Security Agency (CISA) encourages users and administrators to upgrade to a currently supported operating system. For more information, see the Microsoft End of Support FAQ.
|
| |
|
1065 |
| I'm getting very slow performance with my Presto 10G PCIe card or Twin10G Thunderbolt 10G adapter with OS X 10.11-10.12. | Dec-22-19 |
|
1067 |
| How and when to use two Ethernet ports on a Mac | May-16-22 |
|
1152 |
| Does the Twin10G Thunderbolt Adapters or Presto 10GbE PCIe cards support NIC Teaming under Windows? | May-28-21 |
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