| ID | | Article Title | Post Date |
|
91 | 
| Installation of the Sonnet (ATTO OEM) RAID card in an 8-core Mac Pro with a Fusion D800RAID, R800RAID, or D400RAID storage system. | May-12-09 |
| Originally, the Sonnet (ATTO OEM) RAID card in an 8-core Mac Pro should be installed in the PCIe compatibility slot, not a PCIe 2.0 slot. If the RAID card must be inserted in a PCIe 2.0 slot, please do the following:
1) Upon rebooting your machine, launch the ATTO Configuration Utility.
2) Select the CLI tab and type "automap" to mount the drive array.
Note: A recent firmware was posted to the Sonnet website to address this issue. |
| |
|
98 |
| ATTO R380 RAID Software (Feb. 2008) | Aug-05-09 |
| The February 2008 release of the ATTO software broke the "automaponboot" feature, in which an array that is moved to another machine will be automatically recognized. Sonnet will not be posting this update. For customers who may have upgraded directly from ATTO, we recommend they change the automaponboot setting to 'disabled.' This way on each reboot the mappings will persist.
The new ATTO software release included these enhancements:
* Staggered startup.
* Autorebuild - RAID will automatically start rebuilding if it finds a damaged disk replaced by a clean one.
* Adaptive read-ahead policy - will read ahead for long data streams, not for short ones. |
| |
|
101 | 
| Fusion storage system activity lights are always on with Seagate ES.2 (Enterprise) drives installed in the drive bays. | Oct-22-10 |
|
202 |
| Under Mac OS X 10.5.6, the PCI Express Expansion Slot Utility (early Mac Pro) always reports 8x, 1x, 1x, 16x no matter how its set. | May-06-09 |
| The bus lanes actually get set correctly under Mac OS X 10.5.6 but they are not reported correctly in the Expansion Slot Utility. The actual settings can be verified by booting under another version of Mac OS X. Sonnet has filed a bug report with Apple. |
| |
|
301 |
| Formatting a drive array greater than 16TB with APT (Apple Partition Table) fails in a Macintosh. | Jun-16-09 |
|
387 |
| How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back? | Mar-23-10 |
| Seagate has a provisions in place to deal with replacing drives in sensitive / classified environments.
1. Start by going to the Seagate Warranty Validation page http://support.seagate.com/customer/warranty_validation.jsp
2. Input all the neccessary drive information and continue until you are issued an RMA or return#.
3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.
4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA. |
| |
|
445 |
| What is the default drive timeout in Fusion RAID systems? Should I change it? | Mar-24-10 |
|
450 |
| My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why? | Mar-24-10 |
|
775 |
| Does the ATTO R380 Support OS X 10.9 (Mavericks)? | Oct-21-13 |
|
788 |
| Can I use an ATTO R680 with the R800RAID or D800RAID? | Jun-24-14 |
|
955 |
| Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger? | May-31-18 |
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